Laura Carter D.
Awful
Awful. Never delivered the balloons I ordered for my daughter's birthday. out $50 and three calls to customer service without any resolution. TERRIBLE.
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Send Flowers (sendflowers.com) has 826 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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New
Showing 724 reviews with 1 star · Clear filters
Laura Carter D.
Awful. Never delivered the balloons I ordered for my daughter's birthday. out $50 and three calls to customer service without any resolution. TERRIBLE.
Lanna M.
Please, don’t use. The website is a second party flower delivery service. You order the flowers and they send it to the nearest florist that works through them. The flowers I ordered were not the correct bouquet AND they were delivered almost two weeks early when I asked them to be sent on May10th (says their system didn’t show this)! I only got a refund for $7 out of $50.20 because I didn’t want to get the flowers re-delivered from the same disrespectful florist it came from. Very disappointing.
kathleen H.
Horrible! I ordered bouquet for my good friend whose sister died I was guaranteed same-day delivery and they never delivered! I called them and they promised me that she would get them the next day by noon it is now 4 p.m. and she still hasn't received them! Will never ever ever use this place again buyer beware don't use this company they don't care! Update: flowers just got there and they are NOT EVEN CLOSE TO WHAT I ORDERED OR PAID FOR!!!!!! AM REVERSING CHARGE ON CREDIT CARD!!!!
Kelly B.
Flowers did not get delivered on time and they cancelled my order without me even saying so, just because I complained I shouldn’t have to pay the fee. Horrible, never using them again.
Divina S.
It’s such a bad or worse company. If I can put no star I will but no choice. They never deliver and pay even extra for the deliver that they never deliver. The sad part we expect for them to deliver for my mother birthday and she never got anything. I hate to leave a review like this but I don’t want to happen this to anybody else.
Charlotte E.
Gutted I didn’t read these reviews before ordering...flowers were cheap and nasty. Nothing like the photo.
Missmindful
Terrible. Only wish I had read reviews before I ordered . Paid $40 for flowers and balloon. Charged $19 delivery and tax .. flowers for my sisters 50th were delivered, but they looked nothing like the bunch I ordered didn’t have a balloon or a bow round the vase. In fact it just looked like a cheap supermarket bunch . They refunded me $18 .....! And offered a re delivery ... bit late the day after my sisters birthday and the whole bunch was not worth $18 ... never mind the $ 40 I have now paid with delivery . I will never order from this company again , and if you want special flowers delivered then I’d advise you not too either
Debbie Gaumont J.
I ordered flowers from this company for my mother they were never delivered on the date specified but they charged my card right away. I called and they assured they would go out today but that did not happen either. They often don't answer the phone I had to call several times.... very disappointing