Send FlowersReviews of sendflowers.com

I ordered flowers for same day delivery. Late that day I received an email saying that they were unable to do same day delivery. And it would be delivered the next day as soon as possible. Well almost 3:00pm my wife received the flowers. She sent me a picture of them and they are not at all what I ordered. She hates roses and this thing was full of them. It was supposed to be mainly lilies and tulips (her favorite). I called and had to argue for nearly 30 minutes to get a refund. Never use this company!

If I could give a 0, I would! First of all, I ordered a balloon bouquet for my son’s Birthday. 71 dollars, they took him 3 carnations and one balloon. I called and was upset, and they said that they would correct it and take it to him, the florist called and told him to come pick it up! What kind of crap is that??? I will never use them again! So disappointed!!!

I ordered flowers as a surprise for my friends birthday, I ordered 5 days in advance to make sure they'd be on time. I never got a text from her so i asked if she received my surprise. There was no delivery made to her. I contacted the company at 11pm and was assured they would deliver the arrangement the next day. I told my friend and once again I got a text saying she received no delivery. Also, I received an email from the company the day after the original delivery date saying my order had been delivered. That was a complete lie and i would have never known if I hadnt asked my friend. This company is unreliable and I would NEVER order again from them or recommend them to others.

There is absolutely no way I would ever order from you again. You are a scam company and not only will I be contacting my credit cad I will be finding and leaving bad reviews where I can, since your website conveniently has no place for reviews. How dare you list your business as Connecticut and claim you have been in business for 21 years? Give me a break. This has been the worst experience I have ever had. We placed an order for a candy and balloon basket. Our son is highly allergic to nuts. The person we ordered from assured me there would be no nuts. I asked multiple times. The basket arrived and of course it was over 60% nuts. I called the first person hung up on me the second said she would resend immediately and assu re d me no nuts. It was never sent. My husband called and after an hour on the phone he finally got someone who promised it would be resent. Wait for it... that’s right it was never sent. What a ridiculous company. This isn’t a mistake this is 4 different people who have assured us they will fix it and none of them do, this is obviously your company’s policy. Keep people on the hook until they give up. Well I don’t give up. You have however managed to add me to your data base and bombard me with emails everyday! Order number #102166669 I will be taking this is as far as I can.

STAY AWAY!!! What my friend received was completely different than what I paid for. Not even close. They said they had to use alternative flowers but you tell me, do they look like 'alternative'?? I also ordered Happy Birthday balloons and other 3 colored balloons but they never arrived either. They substituted those 4 with this one smiley balloon that I never wanted. They just print the card in a normal A4 paper. If i knew this is what I was going to get, I wouldn't have considered ordering from here. They only offered partial refund. Oh and it didn't arrive on a scheduled time either. It arrived when the birthday party was over.

Flowers not delivered on day promised. I had to call back, then said they could not get local delivery firm to answer phone. Then said they would try another local florist. I said you already missed my date, please refund my money. They asked to have me wait to talk to a supervisor. They came back and said ok, "We will refund you 20% of your cost"!! I said no way, I will contact my credit card company, then they agreed to refund my money. Dishonest, not just incompetent on customer service.

We found a beautiful arrangement on Sendflowers website. We knew it would have been something my best friend who just passed away from cancer would have loved. The pink vase tied in with her having breast cancer. We paid almost $100 for a premium arrangement and what we saw at the funeral home was appalling. It look like it was no more than a $30 arrangement, clear case and dark purple flowers. I was so disgusted. I did call them and complained, they offered to replace it. Well, today the arrangement arrived, again it is not what the picture showed. I will never order from them again! Ever!

I ordered an arrangement of Blue Iris, Daisies, and Yellow Tulips with a short square vase. They sent something entirely different: something sub'd for Iris, Daisies, and a type of Lily. Plus, my wife is allergic to the flowers they substituted and the vase sent wasn't the one pictured. This order was over $67 with extra cheap flowers substituted! I am very angry with this company as it ruined my 22nd Anniversary surprise. I have ALWAYS given my wife something with Iris's in the arrangement. NO email was sent for me to approve this substitution. What a waste of time and money...plus I am deployed to Iraq so I was sad already that I can't be home right now.