APLAW
Terrible
Terrible. Buyer beware!!! Per my LOCAL florist these people are called "order gatherers". MOST LOCAL FLORIST WILL NOT ACCEPT ORDERS FROM THESE SITES BECAUSE THEY CAN NEVER MEET THE EXPECTATIONS OF THE CUSTOMER & THEN THE FLORIST GET THE BLAME! Here's how it works. You go online & find an arrangement that you like. You schedule delivery & pay for it. Someone in another part of the world gets said order, google searches flower delivery for your zip code & starts calling local florists to order a SIMILAR arrangement. In other words you will not get what you asked for. It won't come in the same vase, it likely won't even contain the same flowers or colors. The problem here is that florists have CAUGHT ON to this & don't accept these orders from third parties. They know that when they deliver an arrangement it will not look like what someone ordered & they will get the blame for it. NOW the website has your money & can't find anyone to deliver! They didn't even bother to let me know that they couldn't find a florist! I called them 6 times on the day of delivery to find out an estimated time of arrival so that I'd have somewhat of an idea in case I had to leave for a few minutes. Every time I called I had to hold forever & when I finally spoke with someone it was a person with a thick Indian accent who gave me the same script "Your order is scheduled to be delivered today between the hours of 9-5pm. Rest assured your order will be delivered as promised". They would never tell me the name of the "florist" they had used. My guess is because the couldn't find one. Do yourself a favor & deal locally with a reputable florist. You'll save yourself some money, time & headache. Using Send Flowers left me frantically searching for a Mother's Day arrangement the day before mothers day. Luckily my local florist had some left but it wasn't what I was looking for & I had to take what I could get. Fortunately I used Amazon Pay & got my refund back same day after reporting that it didn't arrive.