Send FlowersReviews of sendflowers.com

Worse experience I’ve ever had ! Ordered on Monday for a delivery today. Today I receive message that they can not deliver what I chose and would not be able to deliver until tomorrow, as a complimentary service they will send whatever they want to, This is not business like and it was unexceptable to get these emails on the day of expected delivery ! I would never deal with these people again. Poor customer service, poor communication, nothing I can say would be acceptable! DO NOT SHOP THROUGH THEM ! BUYER BEWARE! Now to see when they refund my money as they surely took it out quickly & told me it would take several days to reflect on my acct. Very frustrating ! Never again

they are terrible!! the flowers never arrived on the day it was supposed to. they did refund me for the same day delivery. then they were supposed to be delivered the following day and they have never been delivered and the refund they said I was getting I never got. DO NOT USE THEM!

Order was placed several days before scheduled deliver date. Delivery was not made.

I wish I could give negative stars. Worst company ever. I ordered flowers and chocolate. First the web site said would be delivered by Feb 13th. Guess what NOT. The recipient never received the product. I contacted the company they say it was delivered. After several attempts they say their courier "says" it was delivered. Then they say they cannot get hold of recipient. Nothing but run around and I'm out 100.00 horrible company can't believe they are allowed to stay in business.

my daughter had a surgery and I ordered flowers, balloon and card for her from SendFlowers website.She never received it. They live in gated community and nothing gets lost. The "SendFlowers" didnt even offer refund or compensation. 2 weeks ago they sent an email that they are investigating the matter. Nothing since. I will not ever order from them again and I do not recommend their service to anyone. There are lot of other places around

My boyfriend ordered flowers for me for valentines day and they got here on time but we're the complete wrong flowers which is crazy because he paid around $70. He called them and asked for a new bouquet and they said ok and that it would be there the next day..it wasn't the next day it was the day after that. After that while im doing maintenance on them I see the very few lilies they put in there the stems are cut extremely short only leaving about an inch of stem instead of leaving ⅓ or ½ of their very long stems meaning they were only placed for 2 day decoration instead of being able to keep them alive. This is a horrible company and they dont even care about your flowers. They are money hungry and this was disgusting behavior for the price and hassle we went through for even the correct bouquet.

Awful service. Ordered flowers for Valentine's day. Confirmed, payed after a few days they cancelled saying they couldn't fulfill it locally and to re do it via UPS. I did it, paid the extra fee to get the delivery on a busy celebration day, the delivered on th 17!

My son ordered valentines flowers, paid extra for next day delivery. They did not arrive until the 16th. We paid 70 dollars for the bouquet pictured on their site only to have 4 flowers in the bouquet delivered!’ Definitely a scam that keeps the money and does the bare minimum,