Send FlowersReviews of sendflowers.com

HORRIBLE FLOWERS HORRIBLE SERVICE TOTAL SCAM AND THEN WHEN THEY SAY REFUND YOU GET ABOUT 2% OF WHAT SPENT - DO NOT ORDER FROM HERE RUNNNNNN AWAY!

I’d give 0, but that’s not possible. Flowers delivered a day too early. No balloon which was included in the price, nothing. Worst support ever. Can’t recommend.

A lousy service that just takes orders and forwards them to whatever florist in the vicinity. They are either liars or just don't care if they get orders right. The picture of the bouquet was much larger and contained completely different flowers than what was delivered. I chose premium and what my girlfriend got was smaller than the picture of the smallest arrangement. This is false advertising. The business should adequately describe what the product will be. That requires communicating with the florist which it does not do. Scheduling showed Sunday available for delivery. I was charged an extra $2.99 for weekend delivery. The florist does not deliver on Sunday. Again deception, lie or lousy service? You be the judge. I called to follow-up and was told up to 48 hours to get delivery. 48 hours? How about correcting your website to not offer unavailable delivery dates. How about doing your job and working with the florist instead of just taking his profit. Delivery was on Wednesday. Spoke with the florist and he told me that he has had problems with this service and that if he could block orders from it he would. He said these online services ripoff florists and customers. Better to order directly from the florist.

This was a next-day delivery that I initially was going to use 1800flowers.com for and then decided to give someone not as well-known business. Sadly, this was not the right choice. I was given a window of time that the latest was 6 PM. At approximately 5 PM I emailed the company to ensure that they would be delivered on time, with no response. At 9:15 I was informed that my order was delivered via a spammed email of three separate messages (No delivery occurred). I then wrote back regarding this via their chat option within one of the emails. In a timely manner I was sent blank images to my iPhone and stating that this would be investigated further. Lesson learned. I will be reimbursed via this company otherwise fortunately my credit card company will handle it and do so.

I've used them twice within these past few years. First time I used them they were 2 hours late from the time frame they gave. 2nd time was very dissapointing, they were almost 1 hour late. Flowers were by our 1st gate, not the front door. Delivery person didn't even attempt to ring the doorbell. I believed in 2nd chance, both times they screwed up my order. I will no longer support this bussiness. Headaches, not trustworthy or professional.

I've chosen 1 star because there isn´t the way to choose -1 star. I ordered flowers on 2/13/2023 to be delivered on Valentines Day to my boyfriend. Nothing delivered. I called. No answer. Tried the chat and it said someone would be with you in 15 minutes, I didn´t have an answer. Waited. Disconnected!! I am very angry because I paid for same day delivery!!!!! I wrote some mails to customer service and I don´t have any answer from them. Please don´t buy in this site, this is really the worst bussiness I ever deal with.

Total scam. Ordered well in advance of holiday. They accepted payment for flowers,and an upcharge for holiday delivery. Then midday Valentine's I get an email saying nothing would be delivered. Phone CS rep, barely fluent, tries to negotiate how much of my money they'll keep for no services and then tries to explain how the day after Valentine's is just the same as Valentine's. Facebook CS copy/pastes "send us your order number" half a dozen times and does nothing. Promised a refund via chat - that they then cancelled. Told the truth on FB page - so they deleted the post - as well as all other negative reviews. They were coming in fast and furious - at least 60 by 6p Valentine's day...and are all gone now. That's how they resolve customer complaints - lie about a refund, delete all complaints. That's willful deception...aka SCAM.

No delivery on Valentines! Extremely frustrating to deal with this, no answer from any people from here and I can imagine why as there seem to be quite a few people not getting their orders.. Never using again, and they should be issuing refunds.