Send FlowersReviews of sendflowers.com

poor quality flowers that do not match website photos, Bad Bad Bad

I ordered flowers for our anniversary and the flowers delivered did not look anything like what was on the website. I received a call on the day of delivery and was told that the florist could not fill the order so it was being assigned to a different florist. I was assured that I would receive the specific flowers that I ordered. Upon delivery, the driver just placed them on the doorstep without ringing or knocking and they were not what I paid for. They looked cheap and not arranged as you’d expect. I do not recommend using SendFlowers.com.

I ordered flowers which cost nearly $70 for my mother’s birthday. The picture showed 20 roses, 6 tulips, some pretty purple and white gypsophila and some large attractive leaves in a lovely vase. What actually arrived were 3 roses, 2 tulips, some nearly dead chrysanthemums a bit of cheap white gypsophila and a few small leaves in a cheap vase. It basically looked like something you could buy from a dollar store and it was just dumped on the doorstep because my mother was out even though they sent me an email saying they would re deliver. They offered me a 20% refund (which I thought was not enough) but actually refunded less than $10. Don’t waste your money I feel what arrived was an insult to my mother and I would rather have sent her nothing than what she got

Not even worth 1 star! Ordered a sympathy arrangement with a Jesus figure in the middle (as a keepsake for later) this included roses etc. I was contacted that they didnt have that exact figurine,I said no problem, thinking a cross or praying hands, something slightly different. First off, the flowers were DELAYED by 2 days and what i received was a bunch of JUNK mums. No figurine nothing. A local supermarket would have did a better job - or a 5 year old. USE PROFLOWERS OR 800 flowers NOT THESE PPL!!!

Flowers delivered were different what we paid for. There only few old flowers with some of them being broken. They don't what to give money back it is a scam.

Very poor experience. My order was incomplete — the doll was missing — but I was still charged in full. I contacted customer service by email and got absolutely no response. This level of service is unprofessional and unacceptable!!

I ordered flowers for my grandmother's 88th birthday a week in advance to be delivered on her actual birthday and they never got there. Called customer service offered 20% and stated they should arrive 2 days later. Asked for refund and im waiting. So my grandmother will never I had the thought. 😮‍💨 Im extremely upset.

Words cannot express my dissatisfaction, disappointment and embarrassment that I experienced today with my order. I placed an order for an arrangement to be sent to a family member recovering from surgery. When she sent me the pictures of the arrangement I was mortified to see dead molded flowers. I paid for a beautiful lively bouquet of flowers not a dead bouquet. It is a huge let down when you put your trust into a company to send something that represents your thoughts and then they send molded flowers, totally unacceptable. I will be looking for a new floral company to spend my money with in the future.