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Send Flowers (sendflowers.com) has 826 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Garden & Pond · Easton, Connecticut
Excellent
Garden & Pond · Bridgeport, Connecticut
Excellent
Garden & Pond · Union, Connecticut
Great
Garden & Pond · New Haven, Connecticut
New
Showing 724 reviews with 1 star · Clear filters
Brandon M.
What a rip off the flowers i picked online are not what was delivered. They delivered some weird concoction of leaves with one rose it looked like my 4 year old put it together. The only thing that was right was the ballon. Dont go through these guys they are snake oil sales men.
Juanita D.
Wanted to send flowers to my mom that is in Sun city, Fl Ordered the flowers a day before was guarantee to be there the next day 9am to 5pm it is pm flowers not delivered yet will dispute my charge fora Refund
Cheryl R.
DON'T WASTE YOUR TIME! i had flowers delivered to my daughter at work for her birthday and i cannot believe how horrible the arrangement was. most of the leaves were not just wilted they were absolutely brown and dead. Customer service did issue me a full refund after wanting to do a redelivery for me? Yeah absolutely not do I want to redelivery why so I can be embarrassed again? NEVER AGAIN
Vishal V.
What a aweful experience! Used this site for sending birthday flowers, they not only delivered the flowers but also stopped responding to my emails. Ordered flowers for 30th December, it’s 2nd Jan now and we have no clue where the order is. Wrote several emails to their customer service but all we got a reply was they are investigating. The entire idea for sending surprise flowers was lost. It was a special day but this company completely screwed up ! Spent nearly £120 but no luck with refunds too. Also, none of their phone numbers mentioned on their web site works ! www.sendflowerstobrazil
stephanie C.
Multiple points of failure. Website would not apply discount code properly, so called to order. Delivery was to be on Dec. 23 for MIL Christmas present. Was not delivered and no communication whatsoever. I called back on the 24th and was told no local florist was available, but can deliver on 26th. I said ok, please send apology note with delivery explaining issue. On Dec. 27, I receive an email saying order was cancelled. My card was charged on the 23rd. I call on the 28th to ask why and get the same excuse as the first order. No refund issued to my card at this point. No contact with me prior to the email on the 27th. Absolutely terrible 'service'.
joe
I ordered a Christmas tree arrangement for my 84 YO home bound mother. Pine branches, red and white carnations, red roses, ribbons small ornaments small white flowers. sendflowers substituted a gingerbread house cheap blue, green, white, purple flowers without red. Also a fake candy ornament. After I complained I was given back $23 of the $91 I spent. I wish I could attach pictures they are worth a thousand words.
SUSAN H.
The worst company to deal with. The company did not deliver on time for Christmas and when they delivered it was the wrong arrangement. I asked for a refund and they do not give refunds.
Tatyana V.
I ordered a flower arrangement and it was so different from the picture they had on the website. They used less expensive flowers in the arrangement and the size was much smaller. I sent them the email complaining about the purchase and they never got back to me. I would not use them again