Send FlowersReviews of sendflowers.com

Don’t buy anything from them, they advertise the product one way but when you receive it you can tell they went to the dollar store to make the baskets. I ordered Premium chocolate and snacks, but they received a bunch of mixed nuts and some chocolates I never heard of. I also paid for 20 box of chocolates and they sent some penny candy box of chocolates. Next time I’ll know to put a basket together myself, I paid $150 for crap. I will never use this company again.

The first order was initially delayed. Then they informed me that they were unable to fill that order so I'd have to get boxed flowers. The sales rep then ordered the wrong item from what I chose so I had to place a 3rd order. None have been refunded yet, so I have $130 extra order on my card. To top I off, the third order didn't have my original promo code, so I was still overcharged by $12. Never again will I shop here.

Do not wasted your time the good reviews are fake !! Horrible experience!! I ordered a bouquet and balloons…. I get a email a couple hours later they don’t have the flowers so they’re going to “substitute “ it for something “similar” can’t send me any photos till done . So that was the first red flag . Next couple hours later again they don’t have my balloons so substituting for more “flowers” instead of another balloon or bear or something . So I asked for a bear or a different ballon and got told I’d have to cancel my order and RE ORDER SMH ! So basically the whole order will be a different and a surprise to me and the person I ordered from smh . They rufused to just substitute the balloon out for a different one . Kept telling me my order would be “similar “ not what I order which is bs cuz it’s missing a balloon . The money I spent should now all I would have gotten was flowers and not even followers I ordered . The photos you see on their webpage isn’t their actually bouquets that they sell . If u want a trust worth place 1800-flowers is worth all the money !!

Ordered flowers for son's girlfriend, they randomly "selected" it for confirmation of the information and then cancelled the order. Terrible service, all the support staff had very heavy accents, they were rude and suspicious at best. Stay away.

I ordered flowers to be sent to a hospital in New York City. I was assured they would be delivered the same day and I paid for same-day delivery. This was on July 3. I knew they did not deliver on July 4th and I did not want them to wait two days to get the flowers. At 6pm I called the florist since I had not heard from the recipients and was told that they couldn’t be delivered until the 5th. The reason they gave was because they couldn’t find the arrangement that I had already paid for. It was an adorable little lamb vase. This was the main reason that I chose them because they offered something very cute for brand new parents. The arrangement arrived at the hospital room three hours before they left to go home. The worst part was, though, I paid for the premium package, including the lamb vase, added a cute little new baby Mylar balloon, and what they got was just flowers and the balloon, no cute baby vase at all. Yes, they reduced the price a little. Big deal. This was an important arrangement and they did not come through. Very very disappointing. P.S. I keep getting emails from them saying I haven’t used my $12 credit. Do they really think I would ever order flowers from them again?

I ordered flowers for my daughter to be sent to the hospital. They were not delivered. I paid the up charge for same day delivery. I asked for a total refund. They said 1-3 days we will see if I get refunded.

Liars! I paid for the higher level, upgraded arrangement. What was delivered LATE was the lower, tier 1 level which was anemic and in a way smaller vase, unlike the pictures shown for the higher, more expensive level. Additionally, I paid for same day delivery with a stated time they advertise. They delivered late and beyond the time when the arrangement was to be given to the recipient. In contacting their CHAT, I chatted with 3 agents ALL of whom blamed their local vendor. I did not order from their vendor...I ordered from SendFlowers. I was not even refunded the 50% that I told by the 3rd agent. Bad service, liars. Do not use!

Go out of business please!! You didn't deliver flowers for a funeral and you were given 2 days notice. You should let people know if you are not capable of doing your job! When called you said you would deliver to a different address the following day ---well that didn't happen either. Only to find out you might deliver sometime in the future when it is convenient.