Send FlowersReviews of sendflowers.com

They brought the wrong bouquet to the wrong address. This address is across town. Customer service didn't help at all. They brought funeral flowers for my 19th wedding anniversary. This is the worst company ever.

Never EVER again will I order flowers from Send Flowers. The arrangement was delivered not even close to what I ordered. i was mortified that anyone would deliver an arrangement so pitiful. Half empty and smashed. Customer service is absolutely no help at all. Never Never again

Terrible company!! I ordered flowers for my daughter’s birthday. Online the blue mason jar vase was ocean blue and the arrangement was bursting with flowers. What they delivered was a dollar store clear little vase with 4 flowers and tons of cheap greenery🥲🤬.

SCAM! SCAM! SCAM! DO NOT ORDER FROM THIS COMPANY! I ordered flowers a week in advance for a friend's birthday. They were never delivered. When I called customer service I was told they were out for delivery. (This was at 5:45 pm...15 minutes before their stated latest delivery time). An hour later I called again and I was told they delivery was delayed. I requested a refund. They said they could deliver the flowers in 2 days and refund me half of my purchase price. Of course I said no and requested a refund again. Once more they offered a partial refund and delivery in 2 days. Again, I said no. The "customer service agent" started talking louder and repeated himself and I had to yell to talk over him. I demanded a full refund. Finally he promised a full refund. I asked for his name for reference in case I need to contact my bank if the refund doesn't go through. My final note: When I called the 800 customer service number it was immediately apparent my call was redirected to India. Huge red flag! Fingers crossed my money gets returned but I'm not holding my breath.

I accidently selected their website thinking I was purchasing flowers from a trusted local florist. After receiving the confirmatory email, I contacted my local florist to cancel the $14.95 delivery fee as the florist was close by. I then found I used Send Flowers instead. Upon calling Send Flowers to cancel the order (an hour after placing the order), I was told the arrangement was out for delivery. Huh. Actual arrival was 4:00 PM 7 hrs later. The arrangement was small and looked like a few flowers, cut short, and randomly stuffed in a small vase. Total cost was $69.95. I could have purchased twice the amount from the local grocery for $15.00. I am one and done with these folks.

They randomly picked me to verify my order and put it on hold asked a TON of questions, put me on hold for 5 minutes after that in the middle of the work day then told me I needed my bank to fax them a verification??? Is this a scam? Lol great so now I'm out of pocket 100 for 2 days and my wife does not get flowers on our anniversary.

Son and family sent us flowers for a special occasion and delivery on Sept 26. Sendflowers.com sent him confirmation but we never received the flowers. Son called, I called twice. Bressie and Gian in customer (dis-)service promised the store would call back. No calls, no delivery, no flowers.

Never showed up