Erica
They never delivered the chocolates I…
They never delivered the chocolates I also ordered. Also most of the flowers already fell of their stems after only 2 days after receivingthem. Very disappointed and it ruined my mom's special day.
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Send Flowers (sendflowers.com) has 826 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Garden & Pond · Easton, Connecticut
Excellent
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Excellent
Garden & Pond · Union, Connecticut
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Garden & Pond · New Haven, Connecticut
New
Showing 724 reviews with 1 star · Clear filters
Erica
They never delivered the chocolates I also ordered. Also most of the flowers already fell of their stems after only 2 days after receivingthem. Very disappointed and it ruined my mom's special day.
Nikole M.
I am deeply disappointed and heartbroken. I ordered flowers to be delivered on May 10th—Mother’s Day weekend—for someone I consider a mother, as I have not been able to give flowers to my own mom in over 20 years since her passing. This gesture meant everything to me. The delay completely missed the significance and timing of the occasion, and no rescheduled delivery can make up for that emotional loss. While I appreciate the refund of the same-day fee, it doesn’t restore what was taken from this deeply personal moment. I hope more care is taken in the future, especially around such emotionally meaningful dates.
mary M.
Poorly arranged Mothers day flowers. Not like online pictured at all, in a different vase that looks cheap and ugly. All for $100 dollars. Very embarrassing
Cheri B.
They sent the wrong flowers for my niece. No one speaks English when you call customer service. They gave me a 10.00 gift card to use on THEIR WEBSITE! I said I won’t be using your services ever again. I ordered pink roses and Lilly . She got carnations! Ordered white and pink, she got pink and hot pink. Wtf!!
Elizabeth
If you wanna get some nice flowers, maybe go down to pick at a local shop. My mother arrangements was not as the picture. It have no roses what so ever nor rarely any purple or lavender flowers. It was all mostly white daisy (i think) and only will be refunded not even half of what I paid. And if you're wondering if order the lavender lavish rose bouquet.
C&L
I ordered the Lavish Lavender bouquet for my mother for Mother’s Day. Order #103975740. Lavender is her favorite color therefore, I chose this flower arrangement for that reason. Not only did it have beautiful lavender roses and carnations: it had a lavender ribbon around the vase. Her flowers were delivered Friday as expected, which was great; however the bouquet looked nothing like the one pictured. In fact it was many greenery and no lavender at all. I called the customer service number provided on my order and the representative totally understood my frustration and offered to send a new bouquet order of exactly what I wanted. That arrived today but again, I was disappointed to find out yet again the order was not a lavender bouquet. It’s mainly pick , green and white. It is disappointing that what is advertised, that you’re paying for , is not what you get.
Ken
Ordered flowers over a week ago to be delivered today, but they did not deliver. Called twice and was offered a discount for flowers to be delivered another day. I needed it today. Why would you order it and pick a time after you needed the flowers?!? Eventually I was given a refund, but it took effort on my part. I will never use this product again, and I will actively tell those I know to avoid this inefficient and incapable business.
TMW
Do NOT order from send flowers. They are horrible. I purchased a basket that was lays chips, candy, crackers, Lindt chocolates and instead they gave my loved one chorizo, unbranded chips and chocolates from another country and the basket just looked ghetto and terrible. I will NEVER order from this site again and I will only deal directly with my local Florists. Sendflowers will make great day TERRIBLE.