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Send Flowers (sendflowers.com) has 826 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Garden & Pond · Easton, Connecticut
Excellent
Garden & Pond · Bridgeport, Connecticut
Excellent
Garden & Pond · Union, Connecticut
Great
Garden & Pond · New Haven, Connecticut
New
Showing 724 reviews with 1 star · Clear filters
Julie R.
Sendflowers.com...what a scam!!! I'm so disappointed that I used your service for my family's funeral. What was sent looked nothing like the picture and for the amount that I paid, the quality is appalling. Your company should be ashamed of ruining my special celebration of my loved one! Plus I never received confirmation that they were delivered! Absolutely despicable!
Mari M.
I ordered flowers 5 days ago. After multiple calls, I was finally given a full refund today and was told the flowers would be delivered today. Two hours later I get an email that they are deleted again for 4 more days!!! What???? This is for a family member that just suffered a stroke. I do not recommend this company at all. In fact they should just shut this company down.
Karen T.
BUYER BEWARE - DO NOT SHOP SENDFLOWERS.COM. Horrible service. I purchased the biggest bouquet of birthday balloons they had to offer and paid extra for them to be delivered the same day. They did not deliver. Despite me calling customer service twice, not located in the US, advising they must be delivered the same day or would be of no value to me, I was told a message was sent to the local shop, that they would be delivered before 6 pm. At 6:30 pm I called back as still no delivery to be told the shop was already closed at 5 pm and without explanation, the best they could offer me is delivery tomorrow with $10 off. I demanded a refund. This company does not care about their customers. I decided to ignore the many, many poor reviews and take a chance. Huge mistake and because it was so late, I could not purchase birthday balloons elsewhere. They should not be in business. Pay attention to the bad reviews and do not waste your time or money with this unreliable, disgusting company.
Mark T.
If I could negative stars I would. For your own sanity please order from any other flower site than them.
Sonia P.
If I could give them 0 stars I would. Don’t waste your time ordering from this place. My flowers were supposed to be delivered yesterday and still nothing. They are supposed to get here by 7pm today. Their customer service are overseas and products do not arrive on time.
S K.
Do not use this company. You will be embarrassed at what your recipient receives.
Elizabeth J.
Flowers and balloons were never delivered - only offered a 20% refund
Abella.Zouzou
I oredered a bouquet whose picture was displayed online. I paid extra fees for same day delivery. They charged me a big chunk of money, delivered the wrong bouquet which was cheapest than the one I ordered. The flowers were very old and delivered a day later! I spoke to customer service twice and emailed them . They promised to fix their mistake by sending the bouquet I paid for but failed to do it again! Don't waist your time and money by using this sendflowers.com !