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Send Flowers (sendflowers.com) has 826 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Garden & Pond · Easton, Connecticut
Excellent
Garden & Pond · Bridgeport, Connecticut
Excellent
Garden & Pond · Union, Connecticut
Great
Garden & Pond · New Haven, Connecticut
New
Showing 724 reviews with 1 star · Clear filters
Truth Above All Never F.
The flowers were NOT delivered, even though they claim they were delivered. I'm very disappointed and upset. The anniversary was RUINED!!! Incompetence and unprofessional customer service seems to be the norm these days. Assuming they don't know how to read an address or they are simply lying. Their service is a TIME SENSITIVE service. Not delivering on a special day can be CATASTROPHIC. I won't be using their service again!!!!
D A.
Order was substituted by another of much lower value. The company was unwilling to correct their mistake when I asked.
Gerhard S.
WARNING WARNING WARNING Their service is unreliable!!! They did not deliver the flowers to the recipient, cancelled the ordering and did not even let me know. Avoid such an embarrassment by not using this company sendflowers, they are too unreliable
Gea J.
I would have gave no stars if I could. Ordered flowers for mom birthday dinner today at 4pm please tell me what the hell is this they sent. I ordered blue and white flowers with blue vace and balloon. I got droppy white flowers with 2 purple flowers wth. Like somebody just grabbed these from the backyard out of the cold. I called and they offered me a 24% refund. What are you crazy did I pay 24% for the flowers or 100 dollars. No sir I need the flowers or all my money back. I'll even bring you the flowers back. There is no way im putting that arrangement on the table. I'll go buy fake flowers first. Then he said they can remake and bring them but cant give a time. With that being said im not sure if we will get flowers today or not. Just ruined the table set up. SMH I don't know why people think anything is acceptable do your job right if you cant atleast contact the customer to work it out. If the flowers actually show up I will rewrite the review. They even tried saying the flowers will be delivered tomorrow and if they do I need my money back and yes I will make a big deal about. I'm not rich and I work my ass off for the things I have and buy.
Natalie V.
Disgusted with this company. Oredered a bouquet with a stuffed animal and chocolates for my friends first baby. It was over 3 days late and not even received. I spoke to the florist who is a small company and she said they will not pay her. She also said the order did not contain the stuffed animal. It is NOT her fault this happened. PAY THE SMALL BUSINESSES YOU WORK WITH!
nazia W.
I placed my first order and delivered incomplete, overpriced and charge me extra for delivery, flowers were also not fresh. Stay away from this website. But only $10 out of $82 of Refund issue right away to cover their mistake
customer
Flowers not delivered. I purchased flower for my friend after medical operation on 15th Sept, and it was supposed to be delivered on 17th Sept. Flowers not even delivered on 18th September No reply from the support team, no refund. Wasted money. DO NOT USE!!!!
Antonia C.
I ordered 70 dollars worth for a premium bouquet bc it wouldn’t let me place the order to my area code without spending a minimum of 59.99. They arrived miniature and don’t even resemble the picture on the website.