SENA CasesWith over 20 years of heritage in leather craft and collaborations with major brands, we deliver premium everyday accessories for iPhone, iPad, Apple Watch, and MacBook that will change the way you experience function, form and fashion.Experience SENA CasesiPhone CasesiPad CasesApple Watch AccessoriesWalletsHeritage & CraftmanshipFor generations, the diverse influences of Istanbul have inspired our leather artisans to pioneer, enhance, and innovate every product we create. Our founders explored the world for years to find the highest quality materials for SENA Cases products.
SENA Cases (senacases.com) has 363 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
Showing 56 reviews with 1 star · Clear filters
FRANK M.
Sent me wrong case. I asked for replacement. Did not get it.
Response from SENA CasesMar 29, 2023
Hello, we are sorry that you did not get a replacement. I did pull up your return request and see that an exchange was asked for. I regret to say that we are not able to do exchanges. We would be happy to help you set up a new order for the correct case. Please contact our customer support team at 888.736.2872 Monday thru Friday 10 AM to 7 PM EST.
kayla M.
I am quite disappointed with SENA and their cases. I purchased the iPhone 14 wrap case. I tried it once and the phone fell out twice.the wallet also does not stay on. I decided I wanted to return it. I was just past the 30 days. Mainly because I was waiting for my iPhone 14 to come in. They wouldn’t budge on any returns. Said it’s their ‘policy’. No exceptions. I have been a user of SENA cases for over ten years. I loved the old wallet style. They will not have my business again.
Mr. Kim L. H.
Horrible customer service! Cannot reach a human being. Communicating via text is the way to vommmunicate!
Response from SENA CasesDec 7, 2022
Kim, I see that you spoke to one of our representatives on November 23 about your order and wanting some changes to it and then again on the 29th. Our apologies if something went wrong during these calls, we will be more than happy to work with you to fix them. Please give us a call at 888-736-2872 Monday thru Friday 10 AM to 7 PM.
Doug
This is a terrible company that will not send you a refund for a bought product. Their leather is terrible and they have no return policy. Stay away from Sena cases.
Response from SENA CasesNov 1, 2022
Hello, Doug. We have a 30 day return policy which is fully explained at https://www.senacases.com/pages/returns. Refunds are given for returned products via the return policy. Please reach out to us at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST if you have any questions about the policy.
doane R.
It broke the first day I used it. The pocket liner became disconnected. Glue not as good as threads
Lorilee
I used a similar case for my iPhone 8 Plus. It was perfect. I just received one for my iPhone 13 Pro Max. If I try to use just one plastic card, the case will not close.
Response from SENA CasesJun 10, 2022
Lorailee, we are sorry to hear about the issue that you are having with the case. Please contact our customer support team at 888-736-2872 Monday thru Friday 10 AM EST to 7 PM EST. They will be happy to help you.
Kay K.
Wanted to return the case but they make it so complicated and maddening you finally give up. It will be the last time I purchase anything from Sena. Bad customer service. Stay away from this company!!!!☹️☹️☹️
Response from SENA CasesJun 10, 2022
We are sorry that our return process felt complicated. I see that your return was approved and it has been processed. Our apologies for your experience.
Miri L.
Hello, for years we have been buying and using and recommending only your products. We are since two months now Just frustrated That we are trying to get a product and we are going through a really bad service both because the product did not arrive and the way to communicate with you is almost impossible We have turned from customers who all day tell everyone to purchase only Sena to a frustrated customers They say that a company is measured in the event of a malfunction, so you are failing here and there is no one to talk to have a nice day Miri
Response from SENA CasesMar 3, 2022
We are sorry to hear of your experience. We have looked into this for you and see that we have reached out to you a number of times to assist with both orders. We do regret that the first order was unable to be delivered. However, we are very happy to see that the second order although delayed for a bit has been delivered and signed for. Please if you need any further assistance contact us at 888-736-2872 Monday thru Friday 7 AM PST to 4 PM PST. We will be happy to help you.