Randy
Bottle arrived with protective seal open
My package arrived in good shape, but when I opened the bottle, the protective aluminum foil seal was 3/4's the way unsealed. When I reached out to customer chat, they advised to reach out a separate email support team to file a claim. Submitting the claim was easy and painless and I say that with the confidence and weight of being a 20+ year vet of tech support and customer service. I was very impressed with the turn around. My replacement bottle came just under a week later. Even if I find the product doesn't work for me, their customer service certainly does.
