B A.
Thanks to Sarah…
My email query was answered promptly and very satisfactorily!
Response from SelfDecodeNov 24, 2021
Thank you for your review!

Comprehensive - Actionable - Personalized -Easy to Use - Backed By Science
SelfDecode (selfdecode.com) has 739 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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B A.
My email query was answered promptly and very satisfactorily!
Response from SelfDecodeNov 24, 2021
Thank you for your review!
Rahat I.
Its been almost three years being with SD. Beside the quality and reliability of science backed information at the website, I find their customer service extremely helpful and prompt. I have approached them many times with multiple queries, concerns and they have always been polite and patient with me in answering all my questions and addressing all my concerns. I am very pleased with the company over all. Almost all my family is a life member now and yet more to come :)
Response from SelfDecodeNov 22, 2021
Thank you for your review, Rahat! We're glad you're enjoying SelfDecode. We appreciate you sharing SelfDecode with your family. :)
Eric
Great customer service.
Response from SelfDecodeNov 22, 2021
Thank you for your review, Eric!
Michelle
The information provided is exceptional, and the customer service has consistently been excellent. I have reached out to them a few times and Cassie has always replied with a response that is personal, thoughtful, and helpful. Very happy!
Response from SelfDecodeNov 18, 2021
Thank you for your review, Michelle! We're so glad to hear you are enjoying SelfDecode and finding our support team helpful!
Kelly
I've used self-decode for a few years now and it's been great! They are always adding new features and their customer service is wonderful any time I've had a question. I plan to use their services for years to come.
Response from SelfDecodeNov 17, 2021
Thank you for your review, Kelly!
dawn
From the first moment of my inquiry about my Membership, Cassie was right there answering questions and hooking me up. I appreciate that so much as I navigate through the program.
Response from SelfDecodeNov 16, 2021
Thank you so much, Dawn! It's our pleasure to assist you.
Angela
I was having technical issues and contacted customer service. They quickly got back to me and fixed the issue. They were really kind and friendly. I trust that I can reach out to them in the future for any concerns or questions.
Response from SelfDecodeNov 15, 2021
I'm glad we were able to resolve the issue you were having, Angela. Thank you so much for your review!
Mary P.
I'm a high-level health consultant with a PhD in molecular biology, genetics & biochem (Cambridge U) and use SelfDecode all the time to help my patients (and myself) customize lifestyle & nutrition. I can safely say that SelfDecode is a WONDERFUL, scientifically-sound service (which is rare in the world of genetics, sadly). The amount and quality of information provided is spot on - not too much, not too little, with the right balance of detail and further resources. They distill nicely the essential points needed to assess a given biochemical biochemical pathway (as far as can be done by looking at a single gene). I really appreciate the time taken to cross-reference related genes/pathways - impressive! The reports are very useful, and I really love the personalized blogs, which direct you to the most relevant entries for you based on your genetics. Fantastic product! Thank you, SelfDecode Team!
Response from SelfDecodeNov 15, 2021
Thank you so much for your review, Mary!