Fantastic company. The outstanding product and service they provide is matched with unbeatable customer service too.
Self Decode has helped me make the necessary adjustments I needed to take my health to the next level and get rid of symptoms I had been dealing with for a while. It also helped me connect to and understand my body better than I ever have before
Response from SelfDecodeJul 8, 2022
Hi Stephanie! Thanks so much for your review! :) Our goal is to provide our customers with the tools they need to improve their health, so we're excited to hear that you've been able to use the personalized recommendations to get such great results. We hope you stayed tuned for many more Wellness Reports and health insights. Thanks again for your review, Stephanie!
MC
MaryAnn C.
Self-Decode is a great company!!
Self-Decode is a great company!!!
Self-Decode has an amazingly responsive, informative, and knowledgeable support team.
I have had an account at Self Decode for about 4 years now and last year in 2021, I bought a lifetime membership for myself and my husband. I got busy and actually never used the lifetime membership until May 2022. In logging onto my Self Decode account, I saw that they were upgrading their website with a new Beta 2.0 membership portal. It then dawned on me that I didn’t have any idea how to use the LifeTime membership, what it meant, what to do with it, where to find it, etc. Not knowing what to do felt overwhelming.
I took a chance and contacted Self-Decode’s Support Team. These days, I often feel that it is a roll of the dice what kind of response or help I am going to get from any Support team. Most often Support Teams take days to get back to you. They don’t seem to know what you are talking about. And most Support Teams don’t know what to do about your problem. I didn’t have a lot of positive expectations about getting any help from the Self Decode Support Team.
But I was SO wrong! Within a short amount of time -that same day I contacted them!!! , the Self-Decode Support Team sent me an email- from a real person!- addressing my problem. I needed to know how to use my Lifetime membership, what I got for it and what and how I would receive what I was supposed to get for my Life Time Membership. (Also, it turned out that I actually already had 2 accounts on SD and somehow they were both going to have to be merged.)
The Self Decode Support Person responded with super excellence! She acknowledged my difficulties and clearly communicated that she accurately understood what my problem was and what needed to be done to get everything in working and accessible order.
She asked me for a little bit of information and then ‘like magic” a few hours after that initial email - again on the same day! - she merged my 2 accounts, and set up my lifetime membership in the new Beta 2.0 portal, giving me very clear and specific directions as to how to use and access the Lifetime membership information. She then followed up and did the same thing for my husband’s account.
But the good things don’t stop there. When I logged onto my new Self Decode lifetime membership (where I am supposed to get everything available from Self Decode for a lifetime) I was literally amazed at the information that was available to me. Many, many detailed and personalized Self Decode gene reports. The information in these reports is clear and personally specific which makes it incredibly useful. There is a report for every health and wellness aspect that I can imagine. I have been a certified nutritionist, herbalist, midwife, and wellness coach for over 30 years having done over 10,000 nutrition and wellness programs. So I am very familiar with wellness recommendations for building better health and robust energy. I am familiar with the kind of information in these Self Decode reports but to have them be so personalized and specific is beyond my wildest dreams. This Self Decode lifetime membership is probably one of the best health and wellness resources that I have ever purchased. It will serve me well and support me in being healthier, happier, calmer, with more robust energy going forward in many life stages. Everyone should join Self Decode. It is likely you will be happier and healthier because you did. I am! Thank you to the amazing Self Decode Support Team! 5 stars all around!!!
Response from SelfDecodeJul 7, 2022
Hi MaryAnn! :) Wow!!! I really can't thank you enough for your wonderful review of SelfDecode.
Our customer support team's greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems and answer their questions thoroughly without delay, so we're very happy to hear that we exceeded your expectations in this area.
It makes our day to hear that you were able to improve your health and well-being using the personalized information you found on SelfDecode. We have a robust team of scientists that works hard to meet this goal!
Thanks again for your awesome review, MaryAnn! :)
SQ
Squid
SCIENCE!
Self decode is a powerful tool that helped me discover more about my health on a cellular level. My primary care physician also found it useful at my last checkup
Response from SelfDecodeJul 4, 2022
Thanks so much for your review! We're really glad to hear that using SelfDecode has helped you improve your health and understand your genetics.
MJ
Melissa J.
I have learned so much about my health…
I have learned so much about my health issues from Self Decode and Self Hacked. I was able to improve my health a great deal.
Response from SelfDecodeJul 1, 2022
Hi Melissa! Thank you for taking the time to review SelfDecode. It's great to hear that you have been able to learn so much from our service, and that you've been able to take your health into your own hands!
TG
Tara Guffy, LMSW, Q.
SelfDecode is a valuable health…
SelfDecode is a valuable health resource to biohack your body and tailor your life choices based on your unique self!
Response from SelfDecodeJul 1, 2022
Thanks for your review, Tara! We are so glad you are loving SelfDecode.
JS
Josh S.
Superior Epigenetics Tool
Struggling with health issues years ago and SelfDecode has been one of the most powerful tools in my arsenal not only to get to the root of what was going on, but, as it turns out, also to optimize my body and mind based on epigenetics. Not only have I at least come up with a plan for my health issues, I've also maximized my exercise and mental performance as a result of sticking with SelfDecode over the years.
Response from SelfDecodeJul 1, 2022
Hi Josh! We are so grateful for your continued support of SelfDecode. It's our goal to provide our customers with the tools they need to optimize their health. It's really great to hear you are finding the service useful. Thank you for your review!
MM
Mark M.
Great service for understanding your…
Great service for understanding your genes and how to best keep your health!
Response from SelfDecodeJul 1, 2022
Hi Mark! We're so glad you're enjoying SelfDecode. Thank you for your review. :)
RV
Rachel V.
Excellent
I've been using SelfDecode for a couple of years now to help me figure out some chronic autoimmune issues. I've found their research well-informed and refreshing as well as extremely helpful. The new updates and additions have only made my experiences better.
Response from SelfDecodeJun 28, 2022
Hi Rachel! We are so grateful for your continued support of SelfDecode. It's our goal to provide the most accurate, up-to-date scientific information to our customers - it's great to hear you are enjoying it! Thank you for your review. :)