Victoria
DO NOT Pay For Verification ID (Unless you want to get auto banned)
I am an authentic SB in Singapore with no criminal records whatsoever. Joined about 5 days ago. Already had 2 successful free verification (Photo + Social Media). Made a huge mistake in paying for their 'Verification ID'. Not only were there glitches such as the app freezing and seems unable to do scans properly, but they decided to ban me (a Sugar Baby) for no good reason. The following is what they said: "Thank you for reaching out to Support! I see that your recent attempt to verify your ID has been denied. As a result, your account has been permanently banned. After a thorough review, the ID you submitted did not meet our verification standards. While we are unable to disclose specifics, some possible reasons for this denial might include an Invalid Document Type, an Expired Document, or a Tampered Document. Our ID verification process is crucial for maintaining the security and integrity of our site. We understand that this decision may be disappointing, and we apologize for any inconvenience it may cause. However, we must uphold strict verification standards to ensure the safety and compliance of our platform. Thank you for your understanding." My location, age, face are all according to my ID. Only my username isn't which follows their privacy guideline written on their site (Who wants to reveal their real name?). Their customer service is certainly nonchalant and they even proceeded to ban a new account with a new email I made (I reused some photos and tried to link back same Instagram account). And had the cheek to email us saying that if we try to sneak back to the site, we are further breaking their t&c. I am now more worried that my photos and fully written profile description are now going to be used by them as fake SB profiles! I initially thought that the high membership rates for men would help filter out more authentic SD profiles, only to realise maybe this site really isn't the real deal.
Response from Reflex Media, Inc.Sep 16, 2026
Hi, thank you for sharing this, and we’re sorry your experience did not meet expectations. Member safety and security are a priority, and we treat concerns about scams, impersonation, payment requests, or verification seriously. Where account access is concerned, account reviews help protect the safety and quality of the community, so we’re not able to discuss account-specific decisions publicly. We understand how frustrating it is when an issue feels unresolved or support is slow to respond. Please contact Support through the Help Center using the email tied to your account and reference this review so the team can look into it and confirm any available next steps. You can also report any profiles or messages that concern you, with screenshots and details, so the team can review.