SEACRET™ was born from a burning desire to create cosmetic products with therapeutic and healing powers. We found our ingredients in the materials extracted from the Dead Sea and we offer a wide variety of exceptional skin care products.
Seacret (seacretspa.com) has 57 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
seacretspa.com
Website
seacretspa.com
Category
Cosmetics & Makeup
Location
Phoenix, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 12% of reviews.
Latest
Most recent review: May 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Kan kun være enig - Hold jer væk fra deres butikker.. Udover deres beskidte salgs metoder, så testede jeg en af deres ansigts creme med kemi luppen fra Forbrugerrådet TÆNK og produktet var både allergi fremkalende og miljøbelastende
NN
Natascha N.
Hold jer væk..
Hold jer væk..
Jeg faldt i fælden og købte 3 af deres produkter.
Det var først da jeg gik der fra jeg tænkte over hvor skummelt det egentlig var, men om alt andet brugter jeg produkterne og jeg fik en allergisk reaktion på dem. jeg kontaktede dem over facebook og der kom også svar efter et par dage. De spurgte efter kvitteringen som jeg desværre havde forlagt, men de ville undersøge sagen med oplysningerne om hvilken butik og hvilket tidspunkt jeg havde købt produkterne. Jeg skrev til dem 5/2-18, da svarede mig 13/2-18 med at de ville undersøge sagen. jeg skrev efter en update 25/2-18 og har stadig intet hørt..
Response from SeacretMar 21, 2018
Hello!
We are very sorry to hear about your experience using our products.
Most of our retailers are independent resellers and we have little control over their policies, pricing, sales methods staffing, and customer advise.
Please allow us to check the status of your complaint with our EU team.
Best regards,
Seacret
BI
Birgitte
Svindel, bondefangeri og trusler hvis man ikke magger ret
Da det desværre ikke er muligt at komme videre i denne anmeldelse uden at give point, bliver jeg nød til at give 1... De fortjener INGEN
Købt en ansigtsbehandling (som jeg har gjort mange gange) og ydermere brugt flere tusind kr. I butikken.
Dd været der og har optjent gavekort på 149,- samt havde et andet gavekort på 300,-
Ville købe vare for de 449,- men det kunne ikke lade sig gøre uden at skulle betale kontanter også. Endte med at få en håndcreme med for de 149;- som viste sig ikke var “lovligt” at give mig.
Eftersom det ikke er min skyld varen blev udleveret til denne pris siger jeg, at det ikke er mit problem det er udleveret.
Da jeg forsøger at bruge gavekortet på 300,- viser det sig at jeg skal give dette for den udleverede håndcreme - hvilket jeg nægter - bliver nu TRUET med at de sender bud efter vagten!!
Det er ikke første gang denne forretning bundefanger deres kunder. Har veninder der har prøvet det samme.
Derfor - HOLD JER LANGT VÆK fra denne forretning... de lover en masse, men ingenting holder... og de “gavekort” der gives kan IKKE bruges uanset om du køber noget eller ej. 🤬😡🤬
Du får gavekort som du alligevel ikke kan bruge
BUNDEFANGERI - FØJ FØJ
Sætter ALDRIG mine ben der igen - og det efter at have lagt flere tusinde kroner der....
TS
Toby S.
SCAM ALERT: Avoid SEACRET on Vaci Street!
My 17-year old sisters creditcard were secretly charged multiple times for a single purchase at Seacret.
I have several times approached the staff at the Seacret shop, who refuses to cancel the false creditcard transaction or issue a refund. They insist, that a mistake must have been made by my sisters bank.
According to my sisters bank Nordea, the transactions looks fraudulent. Seacret have tried to charge the same amount not only two but three times. They have tried to charge 60.000 HUF or 192 EUR total, which is a lot of money for a 17-year old. The third attempt was rejected, but my sister was still charged twice for the same products.
Before shopping here make sure to read the many negative reviews on Google Maps, TrustPilot or ConsumerAffairs.
From my sisters experience and other online reviews, it is clear that Seacret uses lies and manipulative selling strategies to trick people into buying their products.
The salesperson told my sister, that because the boss was not around, she could offer her a very special price. According to the salesperson this was a special offer, which she could only give to one customer per month. My sister was given the impression, that she would save a lot of money - about 50% compared to the standard price. She ended up paying 20.000 HUF, which turns out is exactly the standard price (found on the Seacret website).
My sister was also falsely informed, that she could bring the products (which are liquid and more than 100 ml) through the carry-on security in Budapest airport. According to other online reviews, Seacrest have received many other complains about false carry-on advices, but continue to give out wrong information. It seems like these people will say anything to secure a sale.
We are now reporting Seacret in Budapest to the local tourist police for creditcard fraud and unethical marketing techniques.
Stay away from Seacret and double check your creditcard bills!
Response from SeacretJan 2, 2018
Dear Toby,
Thank you for taking the time to share your thoughts with us. We take customer satisfaction very seriously and strive to improve all aspects to make shopping with us fun and easy. Customer feedback is key in achieving this goal and continuing our high level of customer service for you.
First, unfortunately most of our retailers are independent resellers, and so, we have little control over their policies, staffing, and customer advises. However, we will be sure to take your thoughts into consideration, and we'll make sure they are passed directly to the store manager. The staff will be warned not to advise customers on flight regulations again.
Secondly, in order for us to contact the store and explain the situation with your duplicate transactions, can you please send us (to the email below) a picture of the receipt and a bank/credit card statement that shows the three transactions?
Finally, regarding the prices of our products, most retail locations selling our brand are owned and operated by independent local businesses. Such businesses have their own price list and retail policies. Normally, a retailer will not be in a position to match online prices offered by us the manufacturer - the overhead differences are too high for them. The retailers are doing their best to accommodate their customers by demonstrating the products and giving out samples - this involves high expenses for them compared to selling online.
I assure you that we will write a formal complaint to the owner of the shop so that they may be well informed of the behavior of his employees.
If you have any further questions or concerns never hesitate to contact us and a representative will be happy to assist you.
[email protected]
MA
maiken
HOLD JER VÆK!! ren fup & fidus..
Mit råd til jer der overvejer at handle hos Seacret!!
Blev desværre lokket ind i deres butik, hvor en sælger ville vise mig en neglefil af en art.. Da jeg fortalte hende, at de 500,- for sådanne et sæt med fil, olie og en creme, var alt for dyr til en studerende, vise hun mig hen i et hjørne da hun havde noget bedre og billigere.. Dum som jeg var gik jeg med derover, hvor hun forsikrede mig i at produkterne var yderst allergivenlige og kun bestod af mineraler fra the dead sea, så jeg kunne sagtens tåle dem, selvom jeg er allergisk for det meste..
Jeg gav mig desværre, og hun testede sin ansigt scrub på mig, og kort tid efter havde jeg knaldrøde og kløende kinder.
Dette fik ingengang til, at stoppe sit forsøg på at sælge.. Næ him forsøgte alverden tricks og "rabatter" for at få mig til at købe hendes ansigt scrub til 990,- jeg kunne indda få 50% på købet og pengende retur hvis jeg ikke kunne lide scrubbed, men hvis jeg kunne skulle jeg komme tilbage og betale de sidste 50% og fuld pris for den næste, så rabat kunne man jo ikke tale om..
Derudover er der ingen priser på varerne, og det virker til at sælgerne er provisions lønnet, da de er meget nærgående..
Er glad for at kæresten ikke købte noget til mig, selvom sælgeren selv der var meget nærgående..