SEACRET™ was born from a burning desire to create cosmetic products with therapeutic and healing powers. We found our ingredients in the materials extracted from the Dead Sea and we offer a wide variety of exceptional skin care products.
Seacret (seacretspa.com) has 57 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
seacretspa.com
Website
seacretspa.com
Category
Cosmetics & Makeup
Location
Phoenix, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 12% of reviews.
Latest
Most recent review: May 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
If you look into this brand online on various websites with customer reviews you can see this chain should be closed down! I can't believe the shops in Europe still exist where the salespeople try to lure mostly travelers inside (so they cannot return if there are complaints). Extremely aggressive sale techniques, no matter how good or bad their product, how can they think this is a good business model?
Most people after buying their products feel disgusted, guilty and somewhat stupid for falling for their tricks. I bought an electric device, which was very crappy and did not work (extremely expensive and cleary made in China with cheap quality), together with some very expensive creams.
It should ring a bell they NEVER have any prices in their shops! They tell you whatever and give you a so-called special price just for you. Such a scam, it's disgusting. I truly hope people get some awareness. I will post my experience in every website possible and recommend anyone who has fallen for their scams to do the same!
HA
Hatice
Don’t go to this brand if you don’t want to regret
Expensive products , the worst customer service ever, rubbish quality.
A salesperson Of this brand stopped us on the street ( now I understand they are robbers - not salesman), explained their products. And my friend said I know this brand it seems a really good one. I trusted the robber salesman. I did a big mistake and bought something but he was going to give an additional feet treatment for 3 of us.. in that case the price was reasonable and I paid . We were going to get the feet treatment on the next day but next day we couldn’t manage , didn’t have time and I brought the products back and wanted to return them as I didn’t get the other treatment too. The salesman just ran out . Didn’t even look at my face,avoid to talk to me. he was simply like a robber. And they said no refund , sorry!. They were so rude. Never ever seen something like this in my life.
cheating nasty scammers looking for a quick buck I can’t believe I got involved in this, they did cheat me . Obviously what they do is robbery!.
It was in Budapest. Details above. They said no refund . And they said that it’s written on the receipt. Can you tell me do you get the receipt before or after the payment? I paid and get the receipt after that. If want to return the product it will be too late. This robbery , cheating people by not giving all the required informations. If there is no refund then they have to point it out , I should know before the payment that I can’t return the product.
And you as the company say that it’s their policy and you can’t do anything. But I didn’t go to a shop randomly on the street. I did trust because I have heard about seacret, it is a big company and I thought Seacret wouldn’t be a robber. I you cannot take the responsibility of the branches mistake , why I have to pay their mistake as a customer. If you put your company name , and your product then it is your responsibility as well to treatment customers like humans , if you let them to cheat people and then say it is their policy then you’re accepting and supporting this robbery. I want my money back and send your products back. I went there because of the name of the company and brands so I will ask you to solve my problem and on the other side you need to solve the issue on customer service to not have this kind of robbery issues.
Response from SeacretMar 10, 2020
Hello,
Thank you for taking the time to write this feedback.
Seacret stores, carts and/or kiosks are operated by Independent Resellers.
As such we have no control over the employees of those selling points, the prices, sale techniques, guarantees, refunds, returns, exchanges, etc.
This type of behavior is unacceptable to us and reflects poorly on our brand.
We are very sorry to hear about your experience. It would really help to get some details about where and when it all took place.
Seacret Team
RG
Ruth G.
dirty little scammers
Scammers in every shape and size
Poorly dressed rough Looking salesman trying to sell top end products
Can’t believe how scammed we were
Products in shop seemed good - products took away were useless
Spent 450 euros between 2 of us -
Badly dressed salesmen admitted they hit in those they can see have diamonds / good teeth / designer wear -
Bought eye cream but was told after it was probably haemorrhoid cream!
Went back next day - salesman Rafael literally ran off to avoid us - literally ran !
More fool us but karma !
Don’t buy anything
Spread the word
Little cheating nasty scammers looking for a quick buck - can’t believe got involved
Little dirty wideboys
Should have known better really - for high end products you wouldn’t have cheap nasty salesmen who look about 12
Hopefully lesson learnt -
Avoid
Fortunate to claim back from my credit card
Now they want this review taken down
It’s all truthful
KK
Kathy Keresty E.
Scammers in Budapest
While in Budapest I shopped at your store and purchased 2 items that totaled $102. The salespeople worked overtime to keep my husband and I distracted and charged me $627 for the two items and refused to make the transaction correct. I have the UPC codes that show the prices that total to $102. That's wrong on so many levels. I did file a discrepancy with my credit card company but because I handed them my card, I am on the hook for the full amount. What a sham.
HE
Henriette
Agressive salgsmetoder 👎🏼
Agressive sælgere og ansatte der ikke forstår et nej...
CB
Charlotte B.
Vi er på ferie i Budapest og oplever af…
Vi er på ferie i Budapest og oplever af 2 omgange meget uforskammede sælgere på gaden da vi pænt siger nej tak til det lille stykke sæbe vi får tilbudt - må sige at efter den omgang kommer jeg aldrig til at købe jeres produkter.
UH
ulla H.
FY for en aggressiv sælger
FY for en aggressiv sælger. Mystiske rabatter og shyy hemmelige tilbud om flere rabatter ved køb via medarbejderens konto. Det lykkedes mig dog at komme derfra uden køb. Sætter aldrig mine ben der igen. Måske produkterne er gode nok, men salgsmetoderne stinker!!!!
Nul stjerner ville have passet bedre.
GG
Gitte Gyldenløve L.
De sælger sand i Sahara
De sælger sand i Sahara og jeg er faktisk rystet over at Fields og Fisketorvet tillader det. De lyver og de snyder. Jeg og mine veninder købte desværre nogle produkter og det hele gik først op for da vi kommer hjem og jeg tjekker firmaet. Jeg lider rigtig meget af eksem og kan ikke tåle olie i mit ansigt, hvilket jeg også fortalte den meget frembrusende israelske sælger, som bor i USA. Alligevel solgte hun produkter med olie til mig. Nu har min mand lige brugt en time på at diskutere med om at få pengene igen hvilket lykkedes til sidst. Men de påstod at jeg havde fået 3 produkter for 675 kr og ikke kun 2. Da hun solgte de til mig kostede de hver 600-700 kr., men jeg fik altså 2 produkter for 675 kr. På bonen står der ikke hvad og hvor meget. Heldigvis var vi 4 sammen.
Hold jer laaaaangt væk fra dette firma, det minder om en eller anden bazar i en bananrepublik, hvor man også prutter med prisen.