VEROReviews of sayvero.com

Absolutely unacceptable. The Web UI is sleek, but if anything goes wrong, you have no support. There are no phone numbers on the site, all the support FAQ answers are vague, and oddly enough everything seems to have been posted (at the time of this writing) 5 months ago by someone named "Chelsea" who has a photo but no contact info or site linked to begin any communication. This company is apparently based in England (based on 2 phone numbers I had Gemini dig up), and both numbers are not in service. Some context: my issue is I 100% completed my application according to VERO, but whatever automation they have, or is triggered by the property manager using VERO, said I still needed to upload paystubs. Mind you, this is AFTER I connected my work account (for payment history) AND my bank account (also I presume for payment/income history). Trying to find the place to upload my paystubs was NOT intuitive. I tried to get help from the property manager, but I got incorrect information. On top of that, that specific property manager I was in contact with that uses VERO has YET ANOTHER intermediary, so if the place you're hoping to rent from uses VERO then you are AT LEAST ONE, IF NOT TWO OR MORE, steps removed from direct contact with anyone who could help (not that VERO does). On top of that, when I finally got direction on how to complete my application (from my sister, not anyone in charge, who had to manually input income history), the VERO site LOCKED ME OUT!!! I originally signed in with Google, but then, in my frantic search for answers, I was prompted to provide a password (which fails if you already signed in with Google), so I reset my password...NOW THE SITE ONLY HAS AN OPTION TO 'SIGN IN WITH GOOGLE' !!!!! I recommend turning away if a property manager sends you to VERO. Or, at least do not make the same mistake I did, and instead manually enter your income information

Integration and data sync problems. Completely unresponsive when reached for solutions. Landlords, please use the competition!

Vero’s third-party verification system is fundamentally flawed and structurally unequipped to handle applicants with liquidity assets. While the platform functions adequately for traditional 9-to-5 W-2 employees, its automated screening fails to properly evaluate substantial retirement savings, investment portfolios, and non-traditional wealth.Instead of recognizing verifiable liquidity, the system forces applicants through redundant, unnecessary hoops, ultimately leading to arbitrary denials. Vero's lack of knowledge regarding asset-based financial stability actively penalizes qualified applicants who do not fit a rigid payroll mold. Property management companies should reconsider using this service until Vero updates its system to accurately assess liquid net worth alongside traditional income.

This was a convoluted, discriminatory attempt at trying to apply for a very low amount of monthly lot rental. The community representative seemed to know my every answer and attempt at clarity on this inferior leasing credit approval. It discriminates against disabled, elderly, non digital, and is a face mask affront to any common sense. The “simple” application” was a graphic attempt at winnowing out those who have different abilities, plenty of money but the leading company was not allowed to show your wealth and ability to pay with anything except a monthly deposit into an account they deem acceptable, such as government assistance, publicly traded grade of a monthly pension, or a union pension and it’s surprise that anyone can qualify. We qualified after the threat of a lawsuit for discrimination. If you’re a non discriminatory organization why can’t you prove it. They ended with overlooking all requisites after see how much money was in accounts. I can’t even get a copy- digital or paper- of the application that we executed in all this mess. A disaster for those who are required to administer it and those who must go through the process