Gary L.
I ordered a rechargeable flashlight…
I ordered a rechargeable flashlight charger. The price was reasonable and delivery was faster than the competition. Searching the site for the correct model seemed straight forward. All the letters and numbers for the Stanley model i needed were in the product listing. The model I received was too small. Their customer service told me I ordered the wrong item but could return for a refund but would be charged a restocking fee. The freight cost alone would be more than the cost of the product. if I pay a restocking fee I lose money on the transaction. The web site should at least make clear that the extra letter on some models listed is essential to getting the correct item. I have seen on many sites where you see extra letters at the end of a listing that do not look like they change the product. The image looked correct and did not look like the model I received. I will keep the unusable charger and shop elsewhere. Terrible customer service and policies.

