City of Port A.
Can't cancel order. No response from customer service
I ordered a charger and decided to replace the entire piece of equipment instead of just ordering a charger. This was within a couple of minutes of placing the order. The status still said processing. I tried to cancel and the cancel option did not work. I called and left a voicemail to cancel the order as no one answered the phone. I also sent an email to customer service and no response. They went ahead and sent the order and now I will be charged a 15% restocking fee if I return the order. This is very unacceptable practice of doing business. I will not be ordering from this company again.

