MSQUAREMALL GOOGLE T.
Salonist Software Onboarding & Initial Experience Review
We recently purchased Salonist software and have begun using it following the online training sessions provided. Overall, the onboarding experience was smooth, and the training team was supportive and responsive during the sessions. The software interface is fairly user-friendly, and we are gradually getting comfortable with features like appointment booking, customer management, and billing. However, as we continue exploring the platform in real-time salon operations, we have encountered a few areas where additional clarity and improvements would be helpful. Some features could benefit from more detailed tutorials or step-by-step guides, especially for advanced functions. It would also be helpful to have quicker access to support when facing minor issues during daily use. Additionally, slight improvements in system speed and navigation would enhance the overall user experience. We appreciate the effort put into the training and the capabilities of the software. With a bit more refinement and ongoing support, Salonist has the potential to become an even more valuable tool for our business. Thank you for your support.