SaledressReviews of saledress.com

Response from SaledressAug 8, 2019

Dear Rose, Thank you for taking your time to write this review. Our customer service team has been keeping in touch with you. Your order contains a total of 3 pieces of clothing, we are sorry for one of the errors was made due to the negligence of the warehouse. And we sent you an email the first time we found this issue. For the one that was sent wrong, we gave it to you as a gift, and then resend the correct item to you. We think all the problems have been solved. Any concerns let us know please.

Response from SaledressJul 15, 2019

Dear Deondrea, Thank you for taking your time to write your review. Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product，we can easily arrange an exchange or a refund for you. Please kindly review our warranty policy here: https://saledress.com/pages/returns-policy Any concerns about the items you bought, please feel free to contact us here: https://saledress.com/pages/contact-us Best Regards SALEDRESS Customer Service

Response from SaledressJul 10, 2019

Thanks for your review. We have attached a separate size chart for each product. Please refer to the size chart before you place the order, nothing will go wrong :)

Response from SaledressApr 26, 2019

Dear customer, so sorry about that. I guess it may be the negligence of our packaging staff. In SALEDRESS, the customer always comes first. How about we re-send you the item to show our regret? By the way, as usual, the item will take around 4-7 days to reach your side. Honestly, beg your forgiveness. Thanks for your patience and understanding again.