SAINTCHiCReviews of saintchic.com

I placed an order for a $45 necklace. On 8/12/21 I was advised that my order was on the way and on 8/29/21 was advised that order was out for delivery but I never received.i reported to Saint chic,( SC) and asked for refund. A few days letter I was advised by USPS package was undeliverable due to incomplete address, I confirmed address with SC, it was correct. I was then advised package was sent back to sender, SC advised I should f/u with USPS, I did by submitting a formal complaint but package was already sent back. I then again asked SC for refund . It was at this time they stopped communicating with me nor did they refund me. I would call them thieves. It has been a horrible experience

THIS COMPANY IS A JOKE I NEVER RECEIVED MY TWO TONE FEDORA HAT ITS BEEN SINCE JUNE WHEN I PLACED THE ORDER THEY LIED TO ME N SAID IT WAS SHIPPED N THEN SAID IT WAS STUCK IN A PROCESSING CENTER CANT TRACK IT I'VE REACHED OUT TO BBB FOR MY REFUND IM PISSED THEY ARE A PIECE OF WORK I HOPE ONE USE THEM FOR ANYTHING AT ALL PERIOD🤬🤬

Ordered a $35 straw hat. It was delivered in a shipping envelope and crushed out of shape. I can find no way to get it back in shape so I wasted money on this purchase.

Note: at least one of the reviewers here, Gingie McLeod, works for SaintChic lol. She was in the email chain. What a sham! SaintChic sent a damaged product. I took photos, and they promised a new one. When I reached out for a new one, they never replied. I followed up four times before reaching out over Instagram, at which point they blocked me. Also, their email unsubscribe seems to forget I unsubscribed every year :) Shady business indeed.

Ordered 400.00 worth of items. Said shipped but it didn't actually ship for weeks. Then I get notice my whole order was delivered. Only two sun visors arrived No shirt, no hat, no custom pendants, etc. really poor processing communications and fulfillment. What a complete disappointment.

I DON'T KNOW ABOUT FAST OR RELIABLE WHEN DESCRIBING THIS BUSINESS. I SPECIFICALLY WAS IN CONTACT REGULARLY WTH THE OWNER OR CUSTOMER SERVICE OR WHOMEVER BECAUSE I WAS PURCHASING A HAT FOR MY DECEASED AUNT TO WEAR AT HER FUNERAL SERVICE AND YOU FAILED ME. YOU SAID THE ITEM WAS SHIPPED YET ACCORDING TO TRACKING IT WAS NEVER SENT FOR A WEEK I CHECKED. WELL I SENT AN EMAIL AND TOLD YOU I ORDERED ANOTHER HAT FOR THE FUNERAL SERVICE THAT ARRIVED IN 2 DAYS AND I WANT MY MONEY BACK. I OPENED A PAY PAL DISPUTE AND YOU A**HOLES SAID THAT THE SHIPMENT WAS TRACKING AND STILL SENT THE ITEM AFTER I SAID I DON'T WANT IT ANY LONGER AND WANT MY MONEY BACK. WHAT GOOD IS IT TO ME NOW THAT THE FUNERAL AND PURPOSE IS GONE. YOU HAVE MY $45 DOLLARS AND I WANT IT BACK PERIOD. NOW THAT YOU SHIPPED ITEM I WOULD HAVE TO PAY TO SHIP IT BACK AND OPEN ANOTHER CASE TO GET A REFUND. WHAT A JOKE YOU ARE. COMMUNICATION IS HORRIBLE AND CUSTOMER SERVICE IS HORRIBLE AND I WILL NEVER VISIT NOR ORDER ANYTHING NOR SHARE YOUR COMPANY WITH ANYONE I KNOW. I HAVE A HUGE FOLLOWING ON INSTAGRAM AND WILL LET THEM KNOW ALSO AND WHOEVER ELSE WANTS TO KNOW. SAINT CHIC IS A NO FOR ME.

Ordered 2 items in Dec. partial order arrived end of Jan. Item contained a fedora hat which arrived crushed, brim bent, and a smelly odor. Contacted merchant several times who suggested that I take an iron to straighten out the brim. I was furious with this ridiculous suggestion & let them know. Still didn’t address non delv of 2nd item. Don’t bother with this company, worst customer service ever. SCAM

I recently ordered a wide brim hat and a face mask. The mask was shipped and I have not received my hat. I spent nearly $70 on my items. I sent an email and went to the post office for clarity. What this company did was send one item pretended to send all of the items therefore it appears the order is received. I will be filing a dispute with my credit card company and filing a police report for theft.