Victor
Great experience!!!
Great experience! I am super impressed with customer service. Many thanks to David.
For the past 31 years, Safe and Sound has been providing customers with quality products and service. We began as a small stereo shop and now we have transformed into a company well-versed in popular, trending home theater systems and speakers. While our store has changed physically, and our customer base has grown exponentially, aided by the advent of the internet, we have not lost focus of the traditional methods of business ethics that have been the foundation of our growing company. We deliver service which is, and has always been, friendly, honest, and personal. At Safe and Sound, we don't just gain a customer, we gain a life long relationship. On a daily basis, we communicate with previous customers on a first name basis. As years go by, they won't necessarily remember the product model number they purchased from us or the price they paid. However, They will remember the exceptional service they received. We remember our customers by name and the speaker systems they purchased. This personalization allows our customers to feel comfortable giving us a call for any and all support related concerns or questions. When a customer has a positive experience with us, along with strengthening our reputation, it resonates with the brands we sell. We design Home Theater and car stereo systems for customers with passion. The same passion we had when we designed a similar speaker system for our own home or car, Having 100% belief in every brand we sell makes this passion come naturally. Celebrating over 31 years in business, we are very fortunate and grateful for our company's past, how we have evolved to the present, and more importantly we are enthusiastic and motivated to grow our company further. Whether you are a new or returning customer, we look forward to serving you.
Safe & Sound Inc (safeandsoundhq.com) has 140 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Victor
Great experience! I am super impressed with customer service. Many thanks to David.
Carlos T.
I have been a super happy SAFE AND SOUND customer for 2 years. I have more than 5 stars to give to them. They totally provide excellent customer service and top quality and authentic high-end audio equipment. Do yourself a favor, try safeandsoundhq.com before you buy anywhere else!!!
Brian V.
Legit site. Super Fast. I did it totally backwards... after receiving the speakers I confirmed on the MartinLogan webpage they were an authorized dealer. I ordered speakers Tuesday. Wednesday they were here. Double boxed. In great condition. I am happy!
Tim Z.
I spoke with Dave at Safe and Sound Audio and received expert advice on choosing the correct receiver for my stereo system. Dave provided me with "Extraordinary Customer Service" and based on his knowledge I ended up purchasing a Yamaha r-n602 Network Receiver at a very good price. I was treated like a VIP and my receiver was shipped the same day with free shipping! Thank you for a very satisfying purchase!
Customer
Wow the level of customer service is beyond awesome thank you for your call today it ment alot and I was truly blown away by your level of customer service no body and I mean no body calls a guest on Sunday morning to figure things out which it was a misunderstanding on my behalf but you still made adjustments that I wasn't due you have truly earned my business thank you.
Jason L.
I run an online retail business and know how quickly customers leave negative reviews. So as a new customer to Safe and Sound HQ, I felt it important to leave my review. 100% positive experience with David and his team. They made every step of ordering my Dynaudio Xeo 4's and then Xeo 20's simple and I felt confident purchasing from them. I had several phone conversations throughout the process and they always took the time to answer my questions. Super happy that I found these guys and will definitely purchase from them again!!
Chris F.
new denon 3500 love it.klipsch high speakers sound great also
Fred M.
Purchased a preamplifier. Had some questions before my purchase. Staff was very friendly and helpful. The preamp was shipped the same day and arrived at my door the next day. WOW. Safe and Sound are a class act.