S. G.
Outstanding
Great prices, fast service and if they don't have it will get it. You can save on name brand quality products.
For the past 31 years, Safe and Sound has been providing customers with quality products and service. We began as a small stereo shop and now we have transformed into a company well-versed in popular, trending home theater systems and speakers. While our store has changed physically, and our customer base has grown exponentially, aided by the advent of the internet, we have not lost focus of the traditional methods of business ethics that have been the foundation of our growing company. We deliver service which is, and has always been, friendly, honest, and personal. At Safe and Sound, we don't just gain a customer, we gain a life long relationship. On a daily basis, we communicate with previous customers on a first name basis. As years go by, they won't necessarily remember the product model number they purchased from us or the price they paid. However, They will remember the exceptional service they received. We remember our customers by name and the speaker systems they purchased. This personalization allows our customers to feel comfortable giving us a call for any and all support related concerns or questions. When a customer has a positive experience with us, along with strengthening our reputation, it resonates with the brands we sell. We design Home Theater and car stereo systems for customers with passion. The same passion we had when we designed a similar speaker system for our own home or car, Having 100% belief in every brand we sell makes this passion come naturally. Celebrating over 31 years in business, we are very fortunate and grateful for our company's past, how we have evolved to the present, and more importantly we are enthusiastic and motivated to grow our company further. Whether you are a new or returning customer, we look forward to serving you.
Safe & Sound Inc (safeandsoundhq.com) has 140 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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S. G.
Great prices, fast service and if they don't have it will get it. You can save on name brand quality products.
Brian T.
I have a Denon Blu-ray Universal DVD player ( DBT-3313UDCI). Unfortunately, just after the manufacturer's warranty expired, the laser disc reader (that reads DVDs) stop working. The replacement laser was approximately $350 with another $200 for labor. Because I was happy with the make and model of the player, I called Safe & Sound to inquire about purchasing a new unit. I had NOT purchased the original unit from Safe & Sound. I was given an excellent price for a new unit that was only slightly more that repairing my current unit. No Brainer!! I placed the order and the new unit arrived "safe & sound" on my doorstep in a about 3 business days!! Thank you Safe & Sound for a very pleasant and smooth transaction!! My next AV purchase will come from you! Brian Atlanta, Georgia
Ben M.
~~Happy to shop with again thank you kind sir for help with acoustics speaker thank you for tracking can not wait to get new speaker denon is still working good!!!!!!! thank you for that one too~~
Ann
Very trustworthy, friendly company. Very happy with purchase and will shop again soon.
Robert S.
When purchasing items such as audio/video equipment, I can spent countless hours looking for the best deal possible. Once I achieve that, I could care less about customer service. But it's truly a win-win and a breath of fresh air when you get the best price and outstanding customer service. That was my experience with Dave and Safe & Sound Inc. On top of that, I know very little about audio/video setup and installation and Dave has instilled confidence that I can handle this myself. I've already recommended Safe and Sound to friends and family.
amy
Ordering from this company was a great pleasure. Their staff is super friendly and knowledgeable and they educated me. They responded to ALL my emails immediately even on weekends. They are a small family business and no wonder they have been around for so long!
Mike L.
As a DENON dealer, they obviously know how BEST to represent that company's products. The people @ Safe & Sound were VERY knowledgeable on the telephone, and took all the time I (!) needed for me to best understand what they were recommending. The BEST part is they were/are personable, kinda like they are inviting you to become a member of their Happy Family of Satisfied Customers and Employees, both. To say they BESTED (by a LONG shot) all of the other dealers I have spoken with, is an understatement. Let me simply summarize by stating you CANNOT purchase a DENON unit for less elsewhere. And shipping ? Prompt and they DOUBLE BOX !! How rare is that today ? !!! Satisfaction, Knowledge, Trustworthiness, First Class Service and Super Service and Pricing - What more could anyone ever want ? ! I am VERY happy I discovered Safe & Sound and will gladly return for many more purchases. Sincere Best Wishes, Mikey On The Lake, Greensboro (Lake Oconee) GA
Zach H.
Safeandsoundhq.com had a wide variety of Polk speakers and a denon receiver that I was interested. Gary helped me on the chat service and designed my theater/ house system with me. He was very friendly and knowledgeable. I was able to save a ton of money by purchasing some open box items that were available. I will be back for future purchases.