Gábor M.
Great service, some things to imporove
Good: (1) Clean user interface (2) Great features (3) Reliable service To Improve: (1) IMPORTANT: Ability to increase system RAM Currently, the instances we use have 50GB of system RAM, but sometimes we need 64GB. The only solution is to choose a significantly larger instance. However, in our region, such instances are unavailable. The only alternative is to add another GPU, but since ComfyUI can't utilize it, this results in unnecessary costs. (2) CPU instances available in all regions This would allow us to handle administrative tasks on more cost-effective instances without requiring a GPU.
Response from RunpodApr 11, 2025
Thank you for the thoughtful and constructive feedback! We're glad to hear you're enjoying the clean user interface, great features, and reliable service—that's exactly the kind of experience we strive to deliver! Your suggestions for improvement are incredibly valuable: 1. Ability to Increase System RAM We completely understand the need for more flexibility with system RAM. It’s frustrating when the only option is a significantly larger (and often unavailable) instance, or having to add a GPU that your workload doesn’t even use. We'll share this feedback with our infrastructure team to explore better memory scaling options that don’t unnecessarily inflate costs. 2. CPU-Only Instances in All Regions You're absolutely right—making CPU-only instances available more broadly would make it much easier and more cost-efficient to handle tasks that don’t require a GPU. This is a sensible improvement, and we appreciate you pointing it out. Rest assured, your feedback has reached our infra and engineering teams now. Thank you again for helping us improve. We're here to grow with your needs, and your input helps drive those changes. Best Regards, RunPod Support Team