Running.DietEasiest to follow running plan for weight loss
Running.Diet (running.diet) has 435 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Outdoor & Winter Sports · North Miami Beach, Florida
Excellent
Outdoor & Winter Sports · Jackson, New Hampshire
Excellent
Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports
Excellent
Showing 200 reviews with 1 star · Clear filters
Regular W.
My first day it suggests I go for a two mile jog... I've had three babies I haven't worked out in 6 years...seems not very personalized or safe
Response from Running.DietJan 8, 2021
Hello there. We are really sorry for the inconvenience. You can always drop us a letter at [email protected] and we'll be more than glad to help and modify your plan, so it would suit you better. We are looking forward to your letter. Running Diet's Team
VP
Terrible program ...they don't refund u and it does not work as expected I'm still fighting for my refund .....
Response from Running.DietJan 8, 2021
Hello there! Thank you for reaching out to us. We will try to find you via the "find reviewer" option to gather specific detail about our case. We are really sorry for the inconvenience. Looking forward to your reply. Have a great day! Running Diet's Team
Erica
I wish I could give this negative stars because that would be my option. As with many others, I never received my email, checked on the website 5 days later and it showed that I was still "in line" to get my plan. But, they had no problem taking my money right away. I have reached out to Running Diet via email and on their Facebook page with no luck. Same "We're sorry for inconvenience" response that others have gotten with no actual resolution. Luckily, I paid via PayPal and I have requested a refund and filled a complaint though PayPal.
Response from Running.DietJan 8, 2021
Hello! Thank you for contacting us. Please check your junk/spam folder first. Sometimes the email ends up there. If not, please go to this link https://running.diet/myplan. All you have to do from here on is enter the email address that you have used for the registration, and you should be able to access your plan. In case you aren't able to find your plan or have any other questions, we will be glad to help you via our support email: [email protected]. Let us know if you need any further assistance! Running Diet's Team
Imane
I choose to cancel my subscription less than 1 hour after checking my plan for the following reasons : - No personnalised plan : looks like every common plan, - Do not really follow the requests of number of training - ... The shame is that they only want to refund totally but only 50%! Friendly advice : use free applications like decathlon coach you will find exactly the same plans for free !
Response from Running.DietJan 8, 2021
Hello there. We are really sorry for the inconvenience. As per our refund policy, after the Digital content has already been provided to the Client, the Client is entitled to get a refund for it from the Company only if the Client proves the product (either Digital content or Goods) to be not as described or faulty. Therefore, we cannot offer a refund if the product does not seem to be faulty. Thank you for your understanding. We wish you a great day ahead! Running Diet's Team
Patty
I'd like to have a refund since it didn't fit my needs at all.
Response from Running.DietJan 8, 2021
Hey. Thank you for reaching out. All of our refunds are issued at [email protected]. Please drop us a letter there and one of our support agents will take care of your issue ASAP. Have a lovely day ahead. Running Diet's Team
Alice
Have waited 2 days and no Running Plan. I have tried to call and write to no avail. I want a refund since you have proven you are way too disorganized and not following through with your plan.
Response from Running.DietJan 8, 2021
Hello there! Thank you for reaching out to us. We will try to find you via the "find reviewer" option to gather specific detail about our case. We are really sorry for the inconvenience. Looking forward to your reply. Have a great day! Running Diet's Team
Jessica F.
Do not waste your money. This is not an app. If all you want is the running, you can find FREE running apps. There is no free trial so you have to purchase to try. If you cancel you only get 50% of your money back. Even though it says after 14 days you can get a refund. When you try to reason with them for a full refund you get the same canned reply each time. After messaging back and forth to a robot they decided to refund me half the money without my say-so. Its a way for them to still make money and ripoff the customers.
Response from Running.DietDec 16, 2020
Hello there. We are sorry for the bad experience. We have issued a full refund for your case. Take care. Running Diet's Team
Sandra
I tried to give them a chance. They asked what foods I don’t eat and can’t eat. I even emailed the food plan I was on and was specific. I get a food plan from running diet with everything I can’t have. Obviously it was a generic plan. I sent several emails and surveys asking for a refund and the only response I got was ‘ here is frequently asked questions’ horrible customer service and horrible everything.
Response from Running.DietDec 16, 2020
Hello there! Thank you for reaching out to us. We will try to find you via the "find reviewer" option to gather specific detail about our case. We are really sorry for the inconvenience. Looking forward to your reply. Have a great day! Running Diet's Team