Emma H.
Just don’t....
Do not, I repeat, do not purchase this “app.” It is advertised as an App but it is actually a web browser, with a program generated from your survey answers. It does not feel personalised or created by a personal trainer especially for you as such but, If that’s what your after, then great. paying for an early release of this program in your cart is a waste of money though. Don’t do it. I had every intention of silently getting my refund and moving on but these guys are very persistent with their refund policy, even if the program is faulty and you can’t use it. I hated it, but I tried it anyway and I was not able to save my first week benchmark. I tried three days in a row and the results just wouldn’t save to produce a second work out week. I’ve explained this situation three times (even through PayPal) Im still yet to get the vibe I’m taking to a real person haha. There are money grabbing techniques like fast tracking your program so you can get it quicker etc in the sign up process that should have been a big red flag for me but unfortunately I was still dumb enough to fall for it. Lol. Won’t lie, the recipes look great, once again couldn’t save my progress with the recipes either so wasn’t motivated to continue with this. Makes it very hard to keep track of everything if you can’t save your progress and calculate your calories ect. TRUST ME: There are actual phone Apps that can calorie count and auto generate your workouts for you. And they are free! Look around before considering the running diet. If you do think about purchasing this, consider using PayPal for protection, especially if you plan on buying a whole year. Man I’m so glad I didn’t. My experience and by the looks, most of the reviews... the customer service and support for this product is very poor and some people have only had success for refund through PayPal. Although I am probably not going to get my money back for this faulty program, I will try to escalate it through PayPal and see what happens. I will learn my lesson next time to read reviews before purchasing a product.
Response from Running.DietJun 7, 2021
Hello there. A partial refund has been offered for your case. However, we have never heard back from you. We are still waiting for your reply on the refund! Take care. Running Diet Team




