Business V.
I’ve had one of the worst shipping…
I’ve had one of the worst shipping experiences of my life with RTW Logistics. Weeks have passed, and I still don’t have my package as I write this review. Throughout this entire ordeal, the team at RTW—Mithlesh Kumar, Umesh, Airimports, Lakshmi Shankar, Aaditya, Kishor, and Cecil Vinod—offered no help, no support, and no sense of responsibility. In my opinion, they simply do not care about the shipper or the receiver. What’s worse, I’m now facing an outrageous storage fee of $4,935.98, all at no fault of my own. I even offered my personal phone number and made myself available 24/7, yet that made no difference. Now, their phone numbers have stopped working entirely, and they’ve stopped responding to my emails as well. The lack of communication and accountability is astonishing, and if you’re considering using this company, I strongly advise you to look elsewhere. Go with reputable carriers like UPS, DHL, or USPS. Otherwise, you risk losing your item or facing outrageous fees with no resolution in sight. In my opinion, RTW Logistics is a company to stay far away from.