Rocky Mountain Flag Company Reviews | Read Customer Reviews of rockymountainflag.com

Rocky Mountain Flag Company Reviews | Read Customer Reviews of rockymountainflag.com

Rocky Mountain Flag Company reviews

Showing 29 reviews with 5 stars · Clear filters

H C.
Apr 28, 2023
Great customer service
Great customer service. On time delivery.
Response from Rocky Mountain Flag CompanyMay 31, 2023
We appreciate the positive feedback about our team! I will pass along the kudos to my team members!
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CL
Apr 22, 2023
Great communication
Great communication. Fast shipping.
Response from Rocky Mountain Flag CompanyMay 31, 2023
We appreciate your business! Thank you for shopping with us.
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Meg E.
Apr 13, 2023
situation remedied!
I unwittingly purchased a stunt kite as a present for my 9 year old nephew. He and his father couldn't get it to fly. I contacted Rocky Mountain Flag Company and they were more than willing to remedy the situation. Not only did they recommend to me kites that are age appropriate for my nephew, they also sent it free of charge. I would definitely recommend this company.
Response from Rocky Mountain Flag CompanyApr 14, 2023
Dear Meg, I'm sorry that your nephew had a difficult time flying the kite. Stunt kites are not "easy to fly" kites. Stunt kites are 2-line kites that require some practice and good eye-hand coordination with fast response skills. Easy-to-fly kites are single-line kites such as diamonds, deltas and others. Some adults have difficulty, too. As far as the "eco-line" (economy) series of kites, they are at the low-end of the sport kite price point. Stunt kites can range from $20 - $500 depending on the quality of the components. Most average stunt kites are about $50-75. We try to offer kites that our manufacturers produce from all price ranges for all of our clients. We want you to be happy. Please contact us and we will work with you to come to a good resolution.
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Joann
Mar 14, 2023
Extremely responsive in communication…
Extremely responsive in communication and delivery. One thing I ordered was out of stock. I was informed immediately and given options of other items that might fit my needs. Once I did decide, my items were shipped quickly and I was communicating with someone regularly.
Response from Rocky Mountain Flag CompanyMay 31, 2023
Shelley is my office manager and she does a great job ay keeping everyone informed about their order. I'm happy that you feel the same way!
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BKM
Mar 6, 2023
2016 Cubs World Series Flag
I needed a 2016 Cubs World Series flag for a stage play I'm directing and had despaired of finding one. Not only did Rocky Mountain have exactly what I needed, but the price was incredible, the shipping was FAST, and I could not be more pleased with the quality. I will be a repeat customer.
Response from Rocky Mountain Flag CompanyMar 7, 2023
Thank you for your business! We hope that it's not another 100 years before the Cubs win the pennant again!
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