RocksboxReviews of rocksbox.com

i signed up for rocksbox being told from the website i got a promo code so my first months box was only 5$ so i put my card info in and still was only 5$ then learned it was a jewelry rental and decided to cancel my order bc i didn’t want jewelry i couldn’t keep. i went to my bank account and looked at my statements and rocksbox had taken out the 5$ (which was actually 5.30$ due to tax so ok) and then rocksbox had taken out another charge of 22.26$ which was the 21$ that was supposed to be waved with the promo code and no where on the website when i was signing up or anything did it say it was going to charge me more than 5$ for that month yet i am only able to be refunded the 5$ so rocksbox ultimately stole 22$ from me and i never even had my box shipped. they say they are not aloud to refund me the 22$ bc it was for my monthly membership even tho the promo code was supposed to make it 5$ so why i was changed the additional 22$ blows my mind how a company would just practically steal money from you like that. i never even had my order shipped or even received anything. they have now taken the 22$ off my bank statement so i can’t even go through my bank and get my money back. waste of time and money and i highly recommend no one using this company unless they want random sums of money stole from them without being told or aware. rocksbox is highly disappointing

Rocksbox review complaint - Don't do it if you care about quality. I thought this would be a fun way to add new pieces to my collection because they claim it's designer quality but the first box quickly showed me these are the cheap designer quality they're trying to move as expensive. lol I cancelled the account and slapped the return label on the box - dropped it off at the local shipping store to be returned. This was in December before xmas -still fighting them and my bank, disputing monthly charges in July. Rocksbox did refund my money twice, bank refunded a few times yet they STILL CHARGE me each month claiming I never returned the jewelry. If so, keep the first $21 and cancel the account. That stuff is not worth $21 x 8months, not close. Save yourself from cheap Alibaba jewelry they are claiming as quality designer. Doesn't matter what name you put on it, it's not worth the price tag. If costume jewelry is your thing, then this is your kinda place.

Awful experience. At first, they offer a FREE month and later try to charge my account ~$200 for CHINESE pieces of jewellery. Don't recommend it!!!

I ordered Rocksbox for the first time and received my 3 items. The items did not match any I stated I was interested in. I returned all 3 items using the prepaid return label. I then canceled my account. Four months later my bank account was debited over $300 for the items. My only way to contact them was via email. Rocksbox returned half of my money and I’ve yet to receive the rest. Beware of this company.

Used jewelry, shoes wear. Not stabilized like promised. Receive broken jewelry. Customer service rude. Not enough jewelry because of having too many members. Charged even after canceling...beware of them!