RockMerch.com Reviews | Read Customer Reviews of rockmerch.com

RockMerch.comReviews of rockmerch.com

3.5495 reviews
Books & Magazines

RockMerch.com

About RockMerch.com

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘

RockMerch.com (rockmerch.com) has 495 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Website: rockmerch.com
Category: Books & Magazines
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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RockMerch.com reviews

Showing 37 reviews with 2 stars · Clear filters

ColleenP
Dec 11, 2023
Good luck returning something
Good luck returning something, their return policy is a total hassle and for store credit only. (in my case)
Response from RockMerch.comDec 15, 2023
Hi Colleen, Thank you for your review. RockMerch
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Rowan M.
Dec 6, 2023
I received an email saying my order was…
I received an email saying my order was on the way on November 19th, almost two weeks after ordering. It still hasn’t come in and it’s been a month since I ordered. It’s a gift so very disappointing.
Response from RockMerch.comDec 7, 2023
Hi Rowan, You can track it by logging into RockMerch.com. It shows that Canadian customs much be backed up since they have had it about two weeks, but it looks like it is just about to be delivered. Sorry for these delays! It's not typical. RockMerch 🤘
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MATT S.
Nov 16, 2023
The shirts are very cheaply made
The shirts are very cheaply made. Very thin. Not worth the cost.
Response from RockMerch.comNov 19, 2023
Sure, everyone is entitled to their opinion but the fabric in our shirts is high thread count, soft, and durable. The shirts you purchased are among our most popular. The experts say don't judge the shirt by how thick it is, but by how comfortable, durable, and soft it is! The thick hard shirt blanks are usually much cheaper than our shirts. Just sayin' 🤘
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Published A.
Sep 12, 2023
Shirt is not true to size and the…
Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to shop again. Sorry. Edited to reply: Yes, I'm certain Van Halen is very worried about the softness of my t-shirt. Tell Alex & Wolfgang I said thank you.
Response from RockMerch.comSep 12, 2023
Hi Emory, We don't know who exactly from the VH team does the approvals but our guess would be the Ice Cream Man! :-))) P.S. If you really think the shirt is bad, contact [email protected] so we can make things right! 🤘
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frank Z.
Jul 31, 2023
Two shirts I ordered were lost
Two shirts I ordered were lost in the process and their way to me and I never received them and you guys didn’t do anything to make it right but at least giving me one free shirt or something out of it. It’s the least you could’ve done I would expect you would give me both if they were available they would’ve been the right thing really is a company you pretty much have no morals I don’t think. # 53721 What is the order of the two Bauhaus shirts I was only charge for one of them as you pointed out but that is not the transaction I was referring to. I am referring to an older transaction. Look up number # 53304 please… I have the package it was ripped open and nothing was incited. Want to ride to me it should’ve been to Love and Rockets T-shirts that I was charged over $50 for and I didn’t receive even one shirt out of it. I’m sorely disappointed.
Response from RockMerch.comJul 31, 2023
Hi Frank, We are sorry for your experience. Best regards, RockMerch
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Grumpyolbstrd
Jun 19, 2023
I don't want to be annoyed
I don't want to be annoyed
Response from RockMerch.comJun 20, 2023
Hi Grumpy, We only want to get feedback on how we are doing in an effort to constantly improve. Please consider rating your RockMerch experience. Thank you! RockMerch 🤘
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Stewie
Jun 6, 2023
Sizes are wonky and the material is…
Sizes are wonky and the material is really quite thin
Response from RockMerch.comJun 6, 2023
Hi Stewie, We appreciate your review. If you want to exchange anything, please contact [email protected] and we'll get you set. Thanks! RockMerch
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william K.
Mar 16, 2023
Shipping was very late
Shipping was very late. Christmas gifts ordered that didn't show up until January. Up to 8 weeks? Not good in todays world. Don't think I'll order.
Response from RockMerch.comMar 16, 2023
Thank you for your review William. We appreciate your feedback. RockMerch
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