Andrew D.
RIOT DOESNT CARE THEY ARE BOTS THEY…
RIOT DOESNT CARE THEY ARE BOTS THEY DONT READ YOUR MESSAGES THEY SEND YOU DEFAULT BS AND DONT SOLVE ANYTHING! MY RECENT COMMUNICATIONS WITH THEM HAVE BEEN TRASH LIKE THE COMPANY THEY ARE! **Doni** ([Live] PS Site - LoL) Jul 10, 2025, 09:58 UTC Hello there Welcome to Tarics Tavern💎️ Thank you for deciding to contact us! Soo just to be clear here, are you saying that you have not been receiving any of the rewards that we should give while you are watching the streams? If that is the case then could you send a screenshot of the situation that is happening here? If you have any further questions, please feel free to contact us again. Doni Riot Games Player Support (My Username) Jul 11, 2025, 00:35 UTC I am getting 1 reward capsule per stream and i start watching it early. so lots of 5 game series, comes on at 8pm i dont go to bed till 1 am watching it and i get 1 capsule for 5 hours? is that correct for the drop rates? cause if so ill send proof its only giving me one but that would suck. why even tell people to watch on ur website for rewards when im getting barely anything. says im check marked for rewards. but like i said I had 7 capsules last night and today i have 8, so i got 1 in the entire 5+ hour T1 series with MULTIPLE pauses due to peripheral issues etc etc. Not happy with getting 1 per 5 hours. Attachment(s) Screenshot_10-7-2025_173335_lolesports.com.jpeg (My username) Jul 11, 2025, 02:42 UTC Can confirm the whole BLG v AL stream i got a total of 0 rewards, turning it on before the first game started. I havent gotten anything. So i dont understand. sometimes i get 1 or 2, most of the time its 1 and sometimes its 0 like today. Shadow ([Live] PS Site - LoL) Jul 11, 2025, 10:12 UTC Hey there, Thank you for writing back, this is Shadow here from player support to assist you today! I double checked everything and would like to inform you that MSI drops happen in specific times and not all the players watching the stream at the moment would be able to get a drop, as the amount of grants are also limited. Please keep in mind that he drops are always random and sometimes you get luckier and receive more drops and sometimes you may receive nothing. I hope this helps you to clarify the situation, if there is anything else in your mind please do not hesitate to contact us. Shadow Riot Games Player Support (My Username) Jul 11, 2025, 13:38 UTC Thank you for your response, though it only deepens my disappointment with your MSI reward drops. After spending over five hours on your website, receiving 0-1 drops is simply unacceptable. It feels less like a reward system and more like a poorly executed lottery. Your explanation about the randomness of drops is inadequate. I expected better from a company that promotes player engagement. This indifference to loyal supporters is troubling and reflects a lack of commitment to your community. Let me be clear: I am not alone in this frustration. Jinx Alter ([Live] PS Site - LoL) Jul 12, 2025, 00:19 UTC We appreciate players who take some of their free time out to come up with ideas to enhance the gaming experience of our games, so from all of us at Player Support we thank you for your kind feedback! I'll make sure that your feedback reaches the correct team so that they can assess it. We cannot assure you any changes will be made to the client or game at all, but you can be certain that the correct eyes will look at your idea! I'll go ahead and mark this ticket as "Solved", but if you have more questions or concerns, please, do not hesitate to contact us back, whether it be through this ticket or a new one, and we'll be more than happy to assist you. Hope you have an amazing day! Jinx "Powder" Alter Riot Games Player Support Jinx



