Jessie H.
Sucks
Dishonest !! These fakes charged me twice for work that did no good . But the clincher is, he found me so intriguing over the phone that he wants to travel from NJ to SOUTH CAROLINA to meet me for coffee!! By his opinion , we became fast friends. CREEP INDEED ADDENDUM: Beware of a person named Christine who has an accent; then sends you to James Anderson, not his real name; he's on Facebook but I can't remember the name he gave;...And wouldn't you know, he's leaving tomorrow for a month in India!!
Response from Right Help DeskFeb 11, 2016
Dear Jessie Thank you for letting us know about the experience with Right Help Desk. I apologize if our customer service didn’t meet your expectations, and appreciate your taking time to share your concerns. Our goal is to provide a consistently reliable technical support service. Based on the events you described it seems that a third party company might have used inappropriate sales tactics to sell our support plan service. We acknowledge your complaint, and we will use your feedback to train our employees and partners for better customer service. We would like to offer you complete refund if you have purchased a plan and a one time free service. Please feel free to contact our 247 support line 1-855-936-7543. Yours faithfully Right Help Desk Team 247 Toll Free 1-855-936-7543.