The item I Order never came and when I asked for my money back.They told me they had to deduct the value of the item Or they could recharge me The shipping cost And resend it. I was not convinced they sent anything in the first place.So obviously I wasn't gonna do that.
Response from RichbeliefySep 19, 2024
Dear Valued Customer, We sincerely regret any trouble caused. Please share your order number at [email protected], and we’ll ensure the issue is resolved quickly.
Chloe, Senior Director of Customer Support, www.richbeliefy.com
BP
Balli P.
Despite having cancelled the order…
Despite having cancelled the order immediately on 29 March, they charged me 40 dollars and kept on sending the parcel. It is shocking. I am still awaiting a refund.
Response from RichbeliefySep 19, 2024
Dear Valued Customer, We sincerely regret any trouble caused. Please share your order number at [email protected], and we’ll ensure the issue is resolved quickly.
Chloe, Senior Director of Customer Support, www.richbeliefy.com
BA
Barbra
This company is diabolical
This company is diabolical. I ordered three summer tops with built in bras, measured myself according to their chart, took three weeks to be delivered, and they were the wrong size, in fact one was smaller than the other. I cannot get hold of them to find out where to return them to , for either a refund or exchange. I have written numerous emails to their so called support email, and got automated replies asking me what order, even though I have given the number, and what can they do for me, even though I have explained very specifically the reason for writing. It is absolutely impossible to get hold of a real person , I have even tried messaging them on facebook and got a similar reply to the other emails. I am at my wits end as am now stuck with three tops which do not fit, been paid for, so I am out of pocket and not able to contact them. SO BEWARE AND DO NOT USE THIS COMPANY AT ALL.
Response from RichbeliefySep 19, 2024
Dear Valued Customer, We sincerely regret any trouble caused. Please share your order number at [email protected], and we’ll ensure the issue is resolved quickly.
Chloe, Senior Director of Customer Support, www.richbeliefy.com
RO
Robyn
I purchased a coat cardigan
I purchased a coat cardigan. It took forever to arrive and when it did what a disappointment! The colour was nothing like the display, the fabric was flimsy and poorly made. For the price, not at all value for money. I could have made it myself. Funnily after I ordered I didn’t see the advertisement for this item again. Never ever going to order anything from this company again.
KD
Kate D.
Customer service abysmal
Colour not correct, customer service sent me the same automated message 3 times with absolutely no help. And it was 'delivered' by being thrown into my front yard. Don't bother.
BA
Barbara
Terrible company
Terrible company. Ordered. Money taken from credit card. ZERO RESPONSE to repeated inquiries…WHERE ARE THE ITEMS I ORDERED? I’m in the process of requesting refund with my credit card company. Do not waste your money. It’s a scam!
