RevLocalReviews of revlocal.com

First, I wanted to say I was excited to get started with RevLocal and loved the local aspect behind this company. However that was not the case. There has been no support locally and only support digitally with a strategist who lives in another state. I was told my brand strategist works mainly with businesses in my field of expertise, later to find out this is not true and she works with all types of businesses. There have been a few clear indicators of where the services have been lacking: 1. My brand. My business name was spelled incorrectly several times and in multiple ways. This needed several corrections from me, and I feel my business name and brand are easy to understand and utilize. I have told them where other information or photos are incorrect digitally and it takes weeks to fix, if it even gets fixed at all! 2. Next, getting in contact with my local representative, who signed me up was very difficult the entire time I was working with RevLocal with no answer and no call back. 3. The local aspect of this company is only digital, confusing right? I was told there would be support connecting with other business owners that work with this company locally, then I am hear that the other clients locally are not great people/business owners to connect with. I was looking forward to the local connections however they are not working out and there is no support from my local rep. I was even told after the fact, some of the other local clients are "odd" people and not to connect with them. 4. I was caught off guard with the microsite. I was not told before the contract that it would have different contact information than my business's information, so I feel blindsided with this. I understand its for tracking, and I think this will confuse clients seeing different contact information in different places. I do not recommend this company, poor communication and slow services.

Terrible company. They take forever to respond or get anything done. They don’t do what they say they’re going to do except for taking payment for unfulfilled services. I’ve been with them for almost a year spent thousands of dollars for zero return on my investment. They charge a ridiculous fee and take two weeks to work up a Google add you can do yourself in a couple minutes. The websites they offer you can have ran for $20 a month. This company is an absolute scam!!!!!

every time I pay them seems like throwing money on the toilet, since there is literally "NO WAY OUT'' of the contract at least a review I can do! I really don't recommend them, I was doing everything on my own and my phone use to ring 2 or 4 times a week, with them it stopped, no one called me for 2 months, so try to cancelled my, there is no cancellation, got to stick to them until the end of it ,the option the gave me is literally extend a 6 months ($1000 per month) contract to a 12 months one ($319), I took that option bc at least that way I have a bit of more money to go back do the advertisement on my onw and save my company I got back doing way better on my own using freelancers on fivver! (Edit): I wanted to cancel, you guys didn’t gave me that option, it wasn’t “according to my request”

Lots of promises and little to no results.

We do not recommend this company. Nice people but unorganized, incompetent and do not deliver on results. Our traffic actually decreased during their campaign. They advertised the wrong company for two months. It took about three months to get the ad messages correct. Billing is confusing, we still are not sure if we were credited properly. On top of that they directed everything to a "microsite" which they owned. This was never discussed up front. Very deceptive. Their dashboard looks pretty, but shows a bunch of meaningless information. We repeatedly asked for more data on the ads we were running. It was not till near the end we discovered we were advertising in areas not pertinent to our business. Shame on us for not checking them out on the Better Business Bureau first.

I would give 0 stars if I could. This company damn near ruined my business of 19 years. First they contacted me through my existing advertising company lied about how much better they would do and save me so much money. Told me to drop all advertising immediately! Then I spent the next 2 months waiting for them to get me up and running. Always had some excuse” google don’t like your data” then “these things take time to be recognized by google” after 10 months and 30,000 dollars later we generated a whopping total of 5 leads. So I decided to cut bait and run. They said that I was still under contract. Which I had to pay an additional 4000 to get released from . Basically they were holding me hostage . To say I disapprove of Rev Local is a massive understatement. I definitely do not recommend them just the opposite really. I went back with hibu and am very pleased them.

It has been an awful experience. They lie to you from the beginning and mislead you in what you’re getting. They do not care they have wasted thousands of my dollars. Do yourself a favor and find a better company.