RevLocalReviews of revlocal.com

Revlocal is a huge waste of money. If you’re not visible on google for whatever reason, they can fix that, but there absolutely no need to go all in with their targeted adds and brand expander. I stupidly signed a 6 month contract for these extras at$2200/month and it got me ZERO new clients over the 6 months. Such a scam and a waste of money. Revlocal is a joke

I’ve had very bad experience with this company. I’ve have been in business since 2020 I allowed them to start working with my company about three months ago ever since then I’ve lost my Google account. They have changed numbers on all my webpages and they’re not doing anything that they said they would do. I feel like this company is nothing but a scam. I’m dealing with a lawyer to see about getting my money refunded due to them not trying to cooperate with anyone and just take your money and not do what they say.

I would strongly advise against using RevLocal if you are a small business owner, especially if you're just starting out. Over the course of nearly a year with their Local Search Advanced service, I have seen no return on investment—just an overwhelming number of scam calls and unsolicited pitches from similar companies. The landing page they require you to use is poorly designed and doesn’t align with my existing website. Despite months of back-and-forth trying to resolve the issue, I received consistent feedback from leads that it was confusing to have two different sites, ultimately driving potential clients away. After endless frustration, I asked them to take the landing page down. RevLocal now claims that the lack of results is due to my refusal to use their landing page. However, after consulting with another SEO expert, I learned that landing pages like the one they provide are meant for short-term promotions—not for long-term SEO strategy. Removing the page means all the supposed “work” they did for Google goes away, as nothing is tied to my actual website. I’ve requested multiple times to speak with a manager to express my concerns and cancel my account, but I’m constantly stonewalled. Each call brings a new representative assigned to my account, creating zero continuity. Since I’ve decided not to renew, it’s clear they’ve stopped delivering the SEO work they promised. My business still doesn’t appear on local searches for designers in Denver, and neither my friends nor family can find it either. I’m incredibly disappointed, as this company has taken advantage of a woman-owned, minority-owned small business. My hard-earned money was wasted on a service that not only failed to deliver but also felt predatory in nature. I urge anyone considering RevLocal to stay far away from this unethical company.

Grossly over promised and under delivered. So unhappy. I could rant but hopefully the 1-star holds enough weight

As a doctor/dentist with 40 years of experience in healthcare, I have never encountered a company more incompetent, self-serving, and morally bankrupt than RevLocal. From the start, their contract presentation was riddled with blatant lies. Their creation of a microsite not only failed to deliver any value but actively destroyed our visibility on Google, harming our business rather than helping it. What makes this situation even more egregious is the evidence of proven racist remarks made by their salesperson about a member of our staff—completely unacceptable in any setting, let alone from a company we entrusted with the reputation of our business. Furthermore, despite my personal attempts to address these serious allegations directly with their CEO, Marc Hawk, I was met with silence and indifference. It's clear that the leadership at RevLocal has no interest in accountability or resolving issues when they arise. This company's incompetence, disregard for ethics, and blatant dishonesty make it a danger to any business seeking marketing or visibility services. My advice: run from RevLocal. Don’t waste your time or money, and certainly don’t trust them with your business. (Note: Hibu, an H.I.G. Capital company has completed the acquisition of RevLocal For their sake………Hopefully they did their due diligence.)

Please research Rev Local before going into business with this company. We went with Rev Local because we met one of their Reps, Diane thru a local BNI meeting. We trusted her and what she promised our company but it turned out to be extremely damaging to our business. Throughout the years we have built our reputation on Google mostly organically and thought if we did SEO with Rev Local it would really boost our online presence. They did the total opposite, gave us completely false information. All our Google reports have drastically declined. There have been no Google leads whatsoever. We went from organically having 10 to 15 a month to zero. We have requested a refund and of course they have completely ignored our request. We are seeking legal advise as to how to handle this situation being that we have all the Google reports from before and now to show what damage they have caused.

Concerns Regarding RevLocal Account and Service Dear RevLocal Team, I hope this email finds you well. I am writing to express my significant concerns about the service I've received since providing my 30-day notice of cancellation. Declining Performance: Most critically, since engaging RevLocal, my actual internet stats have declined rather than improved. This is particularly concerning as my metrics were better when I was managing my Google account myself. Communication: Despite my notice, I have not seen any action taken on my RevLocal account. I understand Lisa is on vacation, but I have not received any response from Rachel when I couldn't make a next-day appointment. No one has reached out to reschedule. Service Quality: I have not observed any significant improvements to my Google Business account, which was the primary purpose of our engagement. Recently, I noticed that my website was removed from my Google account, causing further concern. Responsiveness: I have sent numerous emails requesting updates and assistance, but have received little to no response. This lack of communication is particularly disappointing given that I expressed interest in potentially adding other businesses to your service if I saw improvements. Scheduling Flexibility: As a real estate professional, I cannot always accommodate next-day meeting requests. I would appreciate more flexibility in scheduling appointments. Value of Service: Given these issues, especially the decline in my internet presence, I am seriously questioning the value of the service provided. I have been actively looking for improvements daily but have seen little progress and, in fact, regression. I would appreciate a prompt response addressing these concerns. Please provide a detailed explanation of the work done on my account, why my metrics have declined, and the steps you plan to take to resolve these issues immediately. If these matters cannot be satisfactorily addressed, I may need to escalate this to my credit card company to dispute the charges for services not rendered as promised. I look forward to your timely response and resolution of these matters. Sincerely, Kelly Cameron

This company is complete disappointment. All they do is charge you and do nothing on their end. They don’t know how to market anything. Couldn’t even build a website. Biggest disappointment. Don’t even know how they consider themselves a company.