Revive Essential OilsReviews of revive-eo.com

Customer service takes a long time to respond and the tracking link was broken. The item still hasn't arrived and I have no idea where it is.

The lavender clothes washing liquid smells lovely in the bottle, but once the clothes have been washed and dried, the clothes smell like a rotting rat!! It's unusable- avoid!!!

NEVER AGAIN! I've been waiting over 3 weeks for my package to arrive. Each time I emailed the company I get a generic email. At the 2 week stage my order was still processing. No care at all about the customer. I purchased from Revive in good faith... never again!

I've ordered from Revive multiple times. I believe their products price/quality match. I'm beyond disappointed in their customer service or lack there of. My package was lost in transit almost a month ago and despite me reaching out over a dozen times no one has ever responded. Not even an email saying "We are busy. We'll get back to you" Just nothing. So, I'm out ~$100 and several Christmas gifts because they don't have time. I wish there was a phone number to contact them. I will likely not order from them again because of this. So, revive oils are great, that is, if you ever receive them. 👎🏼

My experience is very similar to many here. It took a week to tell it was shipped but the tracking code always comes up as not found. After a fortnight I contact them and receive an automated message saying it may take 72 hours to respond because they are so busy and on it goes. This is a scam business. Avoid! Avoid! Avoid!

First time ordering from them, NEVER AGAIN. My package supposedly left on November 24th. It's now December 9th. I didn't realize it never arrived because it was going to my package forwarding company. Last week once I realized it never arrived, I emailed them. They apologized and said it was reshipped. I asked them, did it NEVER ship the first time or what happened? No response. It has to arrive within 2 days, otherwise my box leaves without it. I even asked them to ship it overnight or 2 day. I even started a new ticket & again NO RESPONSE. They have no phone number on their site which I find very suspicious. Other things to note: 1. Their search doesn't work properly. I searched or the exact item and it wouldn't show up. They had to give me a link just for me to add it to my cart. 2. Their reviews are all mixed together, so if I want to see the reviews about item A, EVERY other review is in those reviews & they said they designed it that way. What??? Who does that other than evil Amazon so they can confuse you and load up fake reviews. I've been ordering online for decades & sites don't do that, so that's another very suspicious thing. I'll have to call my credit card company to dispute the charge if I don't hear from them by tomorrow. And guess what, it was shipping from Dallas to Houston which should take what, 1-2 days??? LOL USPS said they have to file a lost claim. Now I can see they have done the same thing to many other people too. I would have ordered other things from Jade Bloom had I known I wasn't getting everything I needed from this company. sigh

My order was taking 3 weeks to arrive, but it never came. They did a replacement order that was going to take another 2 weeks, they didn't expedite it. In reaching out to them numerous times to rectify this the customer service was HORRIBLE. Still waiting for them to correct it. Will not be ordering from them again.

I chose to review here because after doing business once with Revive, I realized the dishonest reviews on their website. They remove bad reviews and only allow the public to see 5 star reviews (and possibly create fake reviews to increase the amount of their 5 star reviews). Their customer service is also dishonest. I should not have to chase a company for a refund of my money when I comply with their policy. I would not ever deal with them again! Buyer beware!