Revival PointReviews of revivalpoint.com

Response from Revival PointMay 27, 2024

We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although Vital Muscle Boost did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling (442) 227-3877. Thank you!

Response from Revival PointMay 13, 2024

Hi Vincent, We apologize for any inconvenience this situation has caused you. According to our records, you contacted our automated chat on our website to get an update on your order; however, the bot was not able to locate your order with the information provided. Our records also indicate your order was delivered to the address on file on Friday, May 10th at 12:48 pm. If you have not yet received your order please contact our customer care team by phone at (442) 227-3877 or email us at [email protected], and our representatives will be happy to assist you. You can also reach our agents through the chat feature on our website by selecting the live support option. Additionally, our agents can send you a copy of your invoice for your records. Please remember our agents are available 24/7 for your convenience. Have a great day! Shaun

Response from Revival PointApr 29, 2024

Hello Stephanie, We apologize that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at [email protected], with your first and last name, and your order number, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory. Shaun

Response from Revival PointApr 23, 2024

Hello Charles, We apologize that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. After reviewing your account, we have submitted a refund for your order as of 4/23/2024. This action may take 3-5 business days to be reflected in your bank balance. If you have any issues with your refund after this time frame, please reach out to our dedicated support team by phone at (442) 227-3877 or email us at [email protected] to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week! Shaun

Response from Revival PointJan 9, 2024

Hello Rachel, Due to higher demand, Vital Muscle Boost temporarily went out of stock, and some orders we put on backorder. We recently received a new shipment and are working diligently to get orders out to customers as quickly as possible. We’re sorry for the inconvenience this issue has caused you. After reviewing your account, our records indicate that all orders under your account have now been refunded as of 1/8/2024. This action may take 3-5 business days to be reflected in your bank balance. If you have any issues with your refund after this time frame, please reach out to our dedicated support team by phone at (442) 227-3877 or email us at [email protected] to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week! Shaun

Response from Revival PointNov 13, 2023

Hello, We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please email us at: [email protected] with your first/last name, and order number and we’ll get back to you as soon as possible. Or you can reach our customer care team by phone at (442) 227-3877. Our customer care agents are available 24/7 for your convenience and are always ready and willing to assist you. Shaun

Response from Revival PointOct 10, 2023

Hello Racheela, We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please email us at: [email protected] with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you. Have a great day! Shaun

Response from Revival PointJun 20, 2023

Hello Carol, We are sorry for the inconvenience this issue has caused you. After reviewing your account, our customer service manager has seen that this order has now been refunded as of 06/20/2023 and your auto-shipment has been turned off. This action may take 3-5 business days to be reflected in your bank balance. If you have any issues with your refund after this time frame, please reach out to our dedicated support team by phone at (442) 227-3877 or email us at [email protected] to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week! Shaun