Mustafa Z.
Really was a good service
Really was a good service
Response from Resume ValleyJun 25, 2020
Thank you, Mustafa! Good to hear that you were satisfied on our service. Happy job hunting!

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Resume Valley (resumevalley.com) has 83 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Education Services · Washington, District of Columbia
Excellent

Education Services · Colorado Springs, Colorado
Excellent

Education Services · Harrisburg, North Carolina
Excellent

Education Services · Rockville, Maryland
Excellent
Showing 17 reviews with 4 stars · Clear filters
Mustafa Z.
Really was a good service
Response from Resume ValleyJun 25, 2020
Thank you, Mustafa! Good to hear that you were satisfied on our service. Happy job hunting!
Dr. D.
The service was professional and prompt. A lot of the communication is done virtually but with higher level resumes I think that phone calls would be more effective. Dr. D
Response from Resume ValleyApr 22, 2020
Thank you for sharing your experience with us. On behalf of Resume Valley Team, I am glad you appreciated the service we provided. We are pleased to know our efforts resonated with you. I also want to thank you for your feedback. We will take your thoughts to heart and plan on making changes or adjustment based on your recommendation.
E. M.
The service was excellent and professional and the résumé and cover letter only took a handful of revisions. My only complaint is that my writer seemed to pull some things about me out of thin air. Positive things that employers want to hear, sure, but I'm not going to stretch the truth just to make myself look more appealing in areas where I really am not; I would rather focus on those areas in which I truly shine.
Response from Resume ValleyFeb 21, 2020
Thank you, E. Morrell, for taking the time to give your feedback. We appreciate your honest review and for bringing up this situation to our attention. We will provide your review in follow up with the team to ensure that we will all work hard to make our service even better. We look forward to working with you again in the future.
Marc B.
Timely responses to emails. My resume was already complete for the most part, they just rearranged things and changed some wording so not work was really needed. There should be different price packages for if you need a resume from scratch or its just a re-write like mine.
Response from Resume ValleyDec 4, 2019
Thank you for your feedback Marc. Here in Resume Valley, we always welcome suggestions and recommendations to improve our service. Rest assured that your concern would be taken care of. Again, thank you very much for trusting our service and we hope the best for you on your career.
customer
I like the job Resume valley did. But i am still waiting for my cover letter i was promised.
Response from Resume ValleyNov 18, 2019
Thank you for the four-star review. We are happy that you like the service we provided. Regarding your concern on your cover letter, we believe that Faye has already sent you the copy of your cover letter. Thank you again for being our satisfied client and for writing this review.
customer
Resume valley did a great job on my resume. I felt that my linked in profile was a bit weak, but after a month I'll make it work.
Response from Resume ValleyAug 27, 2019
We really appreciate your feedback. Providing top-quality service and client satisfaction is our main goal, and this would not be achieved without honest reviews from our customers. This will help us define and work on areas needing improvement. Again, thank you and we wish you good luck on your job hunt.
customer
This was very helpful for me. It helped me more to think through how I wanted my resume to transpire. I certainly would have preferred to have been able to speak with the resume writer but the phone number never worked and when they called me I was unable to get to the call unfortunately. Overall helping with the overall flow of my resume and fine tuning the layout of each bullet was helpful.
Response from Resume ValleyAug 27, 2019
Thank you for your feedback! We are very glad to hear that you are pleased with the way we helped you in revamping your resume. Regarding the phone numbers that are not working for you, we sincerely apologize. Rest assured that it will be reported to the appropriate teams to ensure quality service. We wish you the best of luck with your job hunt! Again, thank you!
Dana
I think the customer support was very good. The resume I received was too "wordy" and the writer tried to be too glorifying - which is crossing the line into resume fluff. Also, remove all detail except for company and title for jobs i had 10 years or older was odd, especially if there was relevant experience in those roles. Overall I thought the service was good but since I had to rewrite and flow copy I do not believe it was worth $99.
Response from Resume ValleyAug 27, 2019
Thank you, Dana, for your honest review and for bringing up this situation to our attention. I, on behalf of everyone at Resume Valley, would like to apologize for any inconvenience we may have caused you. Please understand that your situation was an exception. As proven in our other reviews, we are known for delivering high-quality resume that meets the industry standards. With a main goal of providing each of our client with a resume that will secure interviews, it is unfortunate to hear that your experience with us didn’t match your expectations. We can’t fix the past, but you have my personal commitment to guide our writers to improve even more. Until then, please accept my sincerest apologies.