RestaurantSupply.comReviews of restaurantsupply.com

excellent customer service, very timely and supportive will purchase from again in future.

Hello James Bourbeau, of Restaurant Supply, I'm so pleased! Thank you for the attention to detail regarding shipping my new Summit refrigerator asap! It arrived yesterday which is two days prior to its scheduled ship date. Your assistance to expedite the shipping is greatly appreciated! Good job, James! Kind regards, Clara, owner, DA Beef, Rifle, Colorado

I placed an order for an item that got lost in the mail. Mr. Joseph was extremely helpful and sent me a replacement item. No question about their products, but their customer service is excellent too. Would definitely recommend them.

I ordered a Dexter high-carbon cleaver from Restaurant Supply then shortly after recieved an email there would be a wait time before it could be shipped. I contacted the customer service to see how long the wait would be. Long story short is that James Bourbeau explained that the product had to come from the factory so the wait time could vary. He was professional to the letter and some how got the cleaver I wanted to me in about five days. That's pretty amazing service as I live on the other side of the country. I am completely satisfied with Restaurant Supply and highly recommend them. They have my future business. Thanks James, your efforts are appreciated.

Great customer service from online Mr. Menard D. and on the phone Mr. James Bourbeau, when I was ordering my product those two gentlemen was so helpful for explaining the product and shipping date and payment process, I fell so lucky and they make so easy to purchase. Thank you so much for your help. Great company, great people.

Great company to deal with. James is very helpful and goes out of his way to give our company the best and most informative information possible on their products. We purchased 2 commercial refrigerators and 1 freezer and the entire experience with James was terrific. I'm in the process of buying a commercial dishwasher now because of the great customer service.

I ordered a frying pan and the correct one arrived two days later. Unfortunately the interior cooking surface showed deep scratches and gouges created during the manufacturing process. Joseph in customer service was very helpful in getting me a replacement. Two days later a perfect pan arrived. I'm a happy customer.

Company reached out and made things right.Would order from again. Trying to delete other review. Thank you for fixing my issue.