RestaurantSupply.comReviews of restaurantsupply.com

Quick responses. Informative!

Placed my order Tuesday. It shipped the next day and I received the order Thursday. Very pleased with price, quality and fast shipping.

I ordered 3 serving utensils, and the correct items were delivered in only 4 days (and that included a weekend). The shipping seemed a bit high at first; however, the cost of these items were so inexpensive that the 3 items with shipping, cost less than those same items on other websites with free shipping.

This was my first order. Given how competitive the industry is, I assumed they had to be good to still be in business. I ordered a lot based on their prices being lower than the normal shopping sites and also lower than other restaurant supply places. Even with such a large order, shipping was cheap. I received my order and one item was missing. For context I ordered a lot of knives that all look very similar with the exact same handle shape and color. I contacted them through their website, told them I would prefer the item over a refund and it arrived really quickly. I'm pleased with the total experience and for the missing knife, I'm glad I could resolve it over email (I'm just not a fan of being on the phone all the time).

Trey in customer service should be recognized as a 5 star rep! Trey help me source a product, sent me a timely quote, checked over my shipping information and upon receieving my PO got the order entered and the product ready to ship all in less than 24 hours. Thank you Trey!

Our customer serviceman Jonathan Duboff went above and beyond in helping us in several different areas. His communication through text and phone calls were second to none. He definitely earned a raise in pay. Thanks Jonathan

Bought several Winware large stock pots. Quality is excellent. Price is very good, and less expensive than some of the other commercial grade pots. Shipped right away. Great overall customer service and value, and I would certainly buy from RestaurantSupply.com again.

I had a great experience with RestaurantSupply.com. Ordering online was easy and they kept me informed through the shipping process. When our item arrived it was scratched and Joe in the RestaurantSupply.com Customer Service department responded quickly and helpfully to my inquiry about what we could do. RestaurantSupply.com Customer Service dispatched a replacement item quickly and (again) kept me informed through the shipping process. Overall a great experience!