Residential Acoustics™Reviews of residential-acoustics.com

First off, these folks are very easy to work with. I went back and forth a number of times with support prior to my order and they were very good at answering my questions. The product itself, the Acousti-Trac, fits perfectly. No complaints there. The curtain I ordered is very large, around 70x50, and I was surprised to see the front covering fabric drooping. While the curtain is tacked at all four edges, there are no tacks in the middle so the facing fabric tends to sag. This is not a very nice visual and if you're a perfectionist it will drive you nuts. It's in my bedroom, so I'm not that concerned. The design flaw with the acousti-track is to get the best sound dampening you have to use the top velcro piece. This makes it VERY difficult (essentially impossible) to easily open and close the curtain. I've adapted this by sliding the semi-adjustible track as close to the wall as possible so the top part of the curtain touches the moulding. The bottom velcro is challenging, but at least you can lift the bottom out while you're trying to open the curtain on the track. I live right next to a busy freeway. I can still hear every car that goes by, albeit at lower volume. Perhaps a combination of engineered triple pane windows AND this curtain would cut the freeway noise down to very low levels. But the curtain alone will not do it. My *guess* is the noise is cut down 25-30% in volume. If you live by a busy road, and that's your primary reason for ordering this, you are only going to get partial relief.

While they do dampen some noise, they're not effective at blocking out low frequency noises. The website notes that this, but I thought I'd give it a try. Blue color is attractive and they look good. Installation a bit confusing because the velcro is inset from the edges. Took longer than expected to receive the blinds. Overall, they're okay, just not very effective at fixing my particular issue.

Curtain is nice quality, some issues with shipping.

The sound proofing is fine but sloppy job in the Velcro tape to seal up the windows. They are couple of inches off in each side. In order for it to do its job, they need to stick.

No complaints about the customer service or timeliness of the order. I found the curtain prepared with apparently good quality materials, but the design and implementation left much to be desired. I ordered an acoustidoor to provide sound protection in an arched doorway between a hallway and another room. This door needs to be used reasonably frequently, so I anticipated rolling the curtain up and down with the straps to accommodate the traffic. However, the straps on the curtain are sewn down to about 6 ft from the floor. So when the curtain is rolled up, it only leaves about a 5 ft clearance below the rolled up curtain, which means if you're not paying attention and duck it will smack you in the face . . . or worse knock you completely down. It sounds silly, but the black curtain blends in very well when the lights are off. I don't understand why something that is intended to be used in a doorway was constructed with such an obvious oversight! This problem led us to simply lift the side of the curtain to walk under it as needed, but that only worked for about a week before the repeated stress of pulling on the outermost hook with the heavy curtain eventually popped the screw anchors right out of the drywall. So much for that, and now we're on to plan C (a ceiling track to allow us to slide the curtain to the side when not needed), which I'm not very happy about because it will be much more expensive and difficult to install. I consulted with customer service about this plan C idea prior to purchasing the curtain, but they basically said "give it a try and let us know how it goes". They really don't have much experience in this area. They also did not tell me that their strap roll-up system would be completely useless. Secondly, the velcro sewn around the edges to provide a good seal with the wall is a good idea, but again, not well thought out. This is for a doorway, yet white velcro was also added to the bottom of the black curtain. So now my nice black curtain that blends in nicely has a nice white stripe along the bottom that serves absolutely no purpose. Doors by definition do not have framing on the bottom, and there is absolutely no reason for this velcro to be there, except for the obvious fact that this company is selling one and only one product (for windows) in spite of marketing and selling the acoustidoors and acousticurtains as if they are in some way different. The edges of the curtain are not perfectly straight, which presented some challenges when measuring where to place the hooks on the wall. From grommet to grommet the height from the floor varies by about 1/2 inch. Even knowing this ahead of time and compensating, I was still unable to hang the curtain without it dragging on the carpet beneath. And the weight of the curtain causes it to stretch a little bit after hanging, which increases the problem.

Only after I asked for order status I was told you guys were busy. I wish I knew about the order status (look at Amazon, for example) a bit more frequently. I was about to call my CC company for fraud and refund, but the on the same day the heavy package finally showed up. I think the velcro holdings are bit too sparse. I wish there was more tape all around. Also you guys gave me only 9 hooks, where I needed 10 total. I ended up with not-so-desirable small hook holding the last end of the curtain. I can't tell how unique this curtain is. It seems like bunch of hung mass loaded vinyl covered with canvas cloth. Am I wrong?