John O.
Sphagnum Moss is NOT AAAAAA Grade
Usually this store has been a good experience. This time, the wording in their "Premium Sphagnum Moss" listings was deceptive. They say it's rated AAAAAA (which is something I've never seen before) and claim it to be the best long-fibered moss on the market. Well, it's not, and the rep confirmed that all of the bundles are the same. I had mostly junk, some 3 or 4 inch pieces, and a couple scragley longer ones. The reason for 3 stars instead of 1 is because the rep went ahead and refunded me, so I appreciate the customer service.


