Repair SurgeReviews of repairsurge.com

Response from Repair SurgeFeb 19, 2025

Hello, thank you for this message. We apologize that the search wasn't available for your vehicle model. If we can be of any assistance with locating the correct wiring diagrams, please don't hesitate to contact us at [email protected]. We'll be glad to assist with that or any other needs. Thank you.

Response from Repair SurgeFeb 5, 2025

Hello, thank you for this feedback. Have you contacted our support team? We searched through our support messages, and we didn't find anything matching the name you provided to Trustpilot. Please be assured that simply requesting a refund doesn't require a negative online review. Our team would be happy to investigate the issue and provide a solution, including a refund if necessary. In this case, it sounds like the information we had for your vehicle model wasn't sufficient. While that's rare, it can happen sometimes when dealing with over 10,000 vehicle models. In those cases we take responsibility and make it right for the customer. Please contact us at [email protected] so we can look into this. We would appreciate the opportunity to resolve it for you. Thank you and we hope to hear from you soon.

Response from Repair SurgeJan 21, 2025

Hello, thank you for this feedback. Please contact us at [email protected] so we can look into this. It's possible that we don't have sufficient information for your vehicle. While our coverage is usually very good, that can happen in rare cases when dealing with over 10,000 vehicle models. In those cases we take responsibility and make it right for the customer, including a full refund if necessary. Please get in touch with our support team so we can get this resolved for you. Thank you.

Response from Repair SurgeJan 13, 2025

Hello, thank you for this message. Please contact us at [email protected] so we can assist with these issues! Thank you and we hope to hear from you soon.

Response from Repair SurgeJan 3, 2025

Hello, thank you for this message. We're sorry that the information you mentioned wasn't available for your vehicle model. Please contact us at [email protected] so we can investigate and provide a resolution, including a full refund if necessary. Thank you.

Response from Repair SurgeNov 17, 2024

Hello, thank you for this message. We’re sorry that we didn’t have the information you were looking for. We’re glad that we were able to resolve the issue to your satisfaction. Please don’t hesitate to reach out if we can be of any assistance in the future.

Response from Repair SurgeNov 16, 2024

Hello, thank you for this message. We're glad you were satisfied with our support response. Please accept our apology for not having the information you needed. For the vast majority of vehicles our coverage is very good, but we do occasionally fall short. It's rare but unfortunately it can happen sometimes when covering over ten thousand vehicle models. In those cases we acknowledge the issue and do everything we can to resolve it. Please don't hesitate to reach out if we can be of any assistance in the future!

Response from Repair SurgeNov 10, 2024

Hello, thank you for this feedback. We apologize that the search wasn't available for your vehicle. Usually the organization of the manual makes it easy to locate the information in the menu. The information isn't likely to be hidden somewhere less obvious, so if you don't see it then it's possible we don't have it yet. In that case we would make it right for you, including a full refund if necessary. If you haven't already, please contact us at [email protected] so we can investigate and provide a resolution for you. Thank you and we hope to hear from you soon.