John
Manual did not cover the year of my…
Manual did not cover the year of my vehicle. Electrical diagrams do not exist. Repair /replace is a scam to sell parts without any Repair procedures.
Response from Repair SurgeAug 5, 2024
Hello, thank you for this feedback. If you haven't done so already, please contact us at [email protected]. We'll investigate this and issue a refund if necessary. While responding to this review, we should address a couple of things. The buyer chooses the year of their vehicle during checkout. If the wrong year was selected, our support team can get you switched to the correct year. If we're missing any information for a vehicle (electrical diagrams, for example) then we would resolve that with a refund. While it's rare, such problems can sometimes happen. The final thing we should clarify is that we don't sell parts. We're not sure what you were referring to there. Our product provides OEM part numbers, prices, and part diagrams, but you would purchase the parts from your preferred retailer as we do not sell them. All of that being said, we're very sorry that our product did not meet your expectations. We hope you'll contact us at [email protected] so we have the opportunity to assist you further.