Repair SurgeReviews of repairsurge.com

4.2719 reviews
Auto Parts & Wheels

Repair Surge

About Repair Surge

Repair Surge provides automotive service and repair information covering over 10,000 vehicle models. Repair shops and vehicle owners turn to the online manuals from Repair Surge for the accurate, factory-derived information they count on.

Repair Surge (repairsurge.com) has 719 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: repairsurge.com
Website: repairsurge.com
Category: Auto Parts & Wheels
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 26% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Repair Surge reviews

Showing 82 reviews with 1 star · Clear filters

Rolly
Jun 30, 2022
Waste of money dont dare
Waste of money dont dare. They gave me the wrong car manual. They say they will get to you but will not. You get old waiting. At least they refunded my money about a week after i put the review up.
Response from Repair SurgeAug 18, 2023
I'm sorry that we didn't live up to your expectations in this case. However, I'm glad we were able to resolve this for you with a refund. Please reply to our information request from Trustpilot, or contact us directly at [email protected], so we can ensure this has been fully resolved for you.
Patrick C.
Jul 28, 2021
Don't waste your time or money
Bought this into this "subscription"to find a specific repair on my van and SEE where this part was located on this model year. No exploded diagrams and the initial search couldn't even bring up the part - shifter interlock solenoid - pretty basic stuff. Finally found the wiring diagram - worthless. I'll kill it on paypal. Don't waste your time or money on this.
Response from Repair SurgeAug 18, 2023
Thank you for your feedback. It sounds like our product didn't have sufficient information for your vehicle. This is rare but unfortunately it does happen sometimes. Please reply to our information request from Trustpilot, or contact us directly at [email protected], so we can resolve this for you.
Thinh P.
May 11, 2021
These guys are a F$%* scam
These guys are a F$%* scam. Same as everyone else on this site complaining. They advertise repair information but only try to sell you overpriced parts. Customer support is nonexistent. Site describes how to cancel account but does not allow the option to do so. These guys are full of Bull*&*^. Don't waste your time or money on these morons.
Response from Repair SurgeAug 18, 2023
I'm sorry to hear that our product didn't meet your expectations and you had trouble cancelling. Please allow me to clarify that we don't sell parts. We only provide information about where parts can be purchased (we do not receive a commission), in addition to the repair information. If you didn't see the repair information, it may be an issue of just needing some assistance with using the product. Whatever the issue, we would appreciate the opportunity to resolve this for you, and provide a refund if necessary. Please reply to our information request from Trustpilot, or contact us directly at [email protected], so we can resolve this for you.
Steve M.
Sep 29, 2020
Same problem as everyone else
Same as everyone else, my money was wasted by fraudulent advertising. The pre-purchase page stated that my exact vehicle would have model-specific diagrams and repair information. There was no information except generic "courses" on repair and one section on how to replace roof body panels. This is the worst kind of fraud. Bait and switch. Total waste of money. And yes, to the RepairSurge "Team", I already filled out a support request for a refund. Clean up your act!
Response from Repair SurgeAug 18, 2023
I'm sorry that we fell short here. We're always working to improve our product, but sometimes we fall short. It may be the case that we didn't have sufficient information for your vehicle. You mentioned that you filled out a support request for a refund. We would like to ensure that this was handled correctly. Please reply to our information request from Trustpilot, or contact us directly at [email protected], so we can resolve this for you.
theodore H.
Aug 11, 2020
This is a scam
This is a scam. There are no manuals. There are no diagrams. There are part listings where customers are directed to their over priced purchase provider.
Response from Repair SurgeAug 12, 2020
Hi Theodore, I'm sorry you had a poor experience with us. I can assure you that we have no intention of charging you if we don't have the repair information you need. Please contact us at [email protected] so we can help you get the information you need or issue a refund. Sincerely, The RepairSurge Team
Oliver M.
Jul 13, 2020
They only provide generic information
They only provide generic information - remove caliper, remove rotor. I was hoping they would at least provide the size/type of tool required, but they do not. The only good thing they have is the torque specs, but even those are limited. I found more robust information by using Google. Waste of $20.
Response from Repair SurgeAug 12, 2020
Hi Molly, I'm sorry to hear that we fell short in our coverage for your vehicle. Please contact us at [email protected] so we can issue a refund. We'll be happy to give you a free voucher for any other manuals you need in the future. Sincerely, The RepairSurge Team
Engines
Jan 22, 2020
Not a maintenance manual
After less than 1 hr looking at what I paid for, I can say that this is an absolute rip off and no one should go near this outfit. I wanted a manual for my C63 but what you get is something that is so low level that it does not even compare to the user manual that is supplied when you buy the car.
Response from Repair SurgeAug 12, 2020
Hi Richard, I'm sorry that our product didn't meet your expectations. Our coverage for most vehicles is very good, but we clearly fell short here. Please contact us at [email protected] so we can provide a refund under our satisfaction guarantee. Sincerely, The RepairSurge Team
james B.
Sep 2, 2019
Piece of garbage
Piece of garbage. Doesn't even come close to what is promised. Support is nothing but a joke. Everything has to be done via email request. Waste of time and $$$. JUNK!
Response from Repair SurgeAug 12, 2020
Hi James, I'm sorry our product didn't meet your expectations. Most of our users are happy with our product, but in some cases our coverage for a vehicle can be lacking. I hope you'll accept our apology, and please feel free to contact us at [email protected] for a free voucher you can use if you'd like to try a different manual in the future. Sincerely, The RepairSurge Team

Repair SurgeReviews of repairsurge.com

About Repair Surge

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Repair Surge reviews

Waste of money dont dare

Don't waste your time or money

These guys are a F$%* scam

Same problem as everyone else

This is a scam

They only provide generic information

Not a maintenance manual

Piece of garbage

About Repair Surge

About these reviews

More in Auto Parts & Wheels

The Rust Farmers

Bimmer America LLC

Glass America | Windshield Repair & Replacement

Improved Racing

Repair Surge reviews

Waste of money dont dare

Don't waste your time or money

These guys are a F$%* scam

Same problem as everyone else

This is a scam

They only provide generic information

Not a maintenance manual

Piece of garbage