Wayne
We hired this contractor to enclose a porch.
We hired this contractor to build a porch enclosure/sunroom, but the finished project had multiple workmanship issues including a sagging door, visible daylight through window seams, and cracked exterior caulking. The exterior door was installed improperly and began sagging almost immediately. The door scraped against the threshold and had noticeable gaps at the top, bottom, and along one side, allowing cold drafts to enter the room. The contractor returned multiple times to adjust the door, but the problem was never corrected and he ultimately declined to perform any further adjustments. Because of this, I hired another contractor who was able to properly repair and adjust the installation so that the door now functions correctly. There were also visible gaps in the seams around the windows where daylight was clearly visible and outside air could be felt coming through from inside the room. The contractor returned twice to address the caulking in these areas, but the openings were never fully sealed. On the second visit, one of the visible openings was missed entirely. Seeing daylight through the seams of an enclosed structure was concerning and clearly indicated that the joints were not properly sealed. The window joints appeared to have been sealed only with caulk, without any backer rod or filler material placed in the seams beforehand. In addition, the white exterior caulk used throughout the structure began cracking in many places. This appeared to be a lower-grade caulk rather than a high-quality silicone sealant typically used for exterior aluminum joints. There were also concerns with the mini-split HVAC unit installed in the room. The louvers did not function as expected and the unit did not appear to heat the room properly. I was told that an HVAC technician would be sent out to evaluate it, but that visit never occurred. I documented these issues with photos and brought them to the contractor’s attention several times over a period of nearly a year. While communication remained polite, the door and sealing issues were never resolved. Because the issues persisted, I eventually hired another contractor to correct several of the problems. I initially requested reimbursement for the corrective work totaling over $1,000, but the contractor declined and only reimbursed $200 for a door painting charge that was never completed. The quality of the original installation was disappointing, and I ultimately hired another contractor who was able to correct the issues satisfactorily. For homeowners researching sunroom contractors or porch enclosure builders, I recommend carefully inspecting door installation, window seams, and sealing work after the project is completed. This review reflects my personal experience with the workmanship and the need to hire another contractor to correct the installation.